Accounts Receivable Manager

Publicis Groupe India; Mumbai; On-site; INR 1,200,000 - 2,400,000; Full time

Job summary

Publicis Groupe is seeking an experienced Accounts Receivable Manager to lead AR/O2C operations, drive collections, and ensure timely cash allocation. You will oversee ageing analysis, disputes, and month-end close while coordinating with Billing, Sales, Operations, and Finance to meet strict deadlines.

The role requires 3+ years in AR or O2C with team leadership experience, strong Excel skills, and ERP exposure (SAP/Oracle/Dynamics).

Qualifications

• Graduate/postgraduate in Commerce, Finance, or Accounting.
• 3+ years of relevant experience in Accounts Receivable, Collections, O2C, or Finance Operations.
• Experience in a team handling/people management role is preferred.
• Strong understanding of AR, O2C, collections, cash application, reconciliation, ageing, and dispute management.
• Advanced MS Excel skills: Pivot Tables, VLOOKUP/XLOOKUP, formulas, data analysis.
• Experience with ERP systems such as SAP, Oracle, Microsoft Dynamics, or similar.
• Excellent communication and stakeholder management.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience in a shared services, BPO, media, advertising, or multinational environment is an advantage.

Responsibilities

• Manage end-to-end Accounts Receivable / O2C process.
• Drive collections and achieve targets.
• Monitor customer accounts, balances, overdue invoices, and ageing.
• Review AR ageing reports and develop action plans for overdue accounts.
• Lead resolution of billing disputes, deductions, short payments, and unapplied cash.
• Oversee cash application and timely allocation of receipts.
• Perform customer account reconciliations and resolve open items.
• Coordinate with Billing, Sales, Operations, Commercial, and Finance teams.
• Manage escalations with internal and external stakeholders and ensure timely closure.
• Prepare and review AR MIS, dashboards, collection reports, ageing analysis, and management reports.
• Drive month-end and year-end AR closing activities.
• Ensure compliance with internal controls, policies, and process guidelines.
• Support internal and external audits with relevant schedules.
• Identify process gaps and drive automation initiatives.
• Mentor and develop team; track productivity and quality targets.
• Establish and track KPIs related to collections, ageing, cash application, and dispute resolution.
• Escalate high-risk accounts promptly and update management regularly.

Skills

Accounts Receivable

Collections

O2C

Cash Application

Reconciliation

Ageing Analysis

Dispute Management

AR Reporting

Month-End Closing

Team Leadership

Education

Commerce/Finance/Accounting degree

Tools

SAP

Oracle

Microsoft Dynamics

Job description

Publicis Groupe is looking for an experienced and result-oriented Accounts Receivable Manager to manage and oversee Accounts Receivable activities for the organization.

The role will be responsible for driving collections, cash application, reconciliation, ageing management, dispute resolution, month-end closing, and AR reporting. The candidate will also work closely with internal stakeholders and clients to ensure timely collections and maintain healthy receivables.

The ideal candidate should have strong knowledge of the Order-to-Cash (O2C) / Accounts Receivable process, excellent analytical skills, and the ability to manage a team and deliver results within defined timelines.

Key Responsibilities:

• Manage and oversee the end-to-end Accounts Receivable / O2C process.
• Drive timely collections and ensure achievement of collection and ageing targets.
• Monitor customer accounts, outstanding balances, overdue invoices, and ageing.
• Review and analyze AR ageing reports and develop action plans for overdue accounts.
• Lead resolution of billing disputes, deductions, short payments, and unapplied cash.
• Oversee cash application and ensure timely and accurate allocation of customer receipts.
• Perform and review customer account reconciliations and ensure open items are resolved.
• Coordinate with Billing, Sales, Operations, Commercial, and Finance teams to resolve receivable-related issues.
• Manage escalations with internal and external stakeholders and ensure timely closure.
• Prepare and review AR MIS, dashboards, collection reports, ageing analysis, and management reports.
• Drive month-end and year-end AR closing activities, including reconciliations and provisions where applicable.
• Ensure compliance with internal controls, accounting policies, and process guidelines.
• Support internal and external audits by providing relevant schedules and documentation.
• Identify process gaps and drive process improvement, standardization, and automation initiatives.
• Manage, mentor, and develop team members while ensuring productivity and quality targets are met.
• Establish and track key performance indicators (KPIs) related to collections, ageing, cash application, and dispute resolution.
• Ensure timely escalation of critical/high-risk accounts and provide regular updates to management.

Skills Required:

• Graduate/Postgraduate degree in Commerce, Finance, Accounting, or a related discipline.
• 3+ years of relevant experience in Accounts Receivable, Collections, O2C, or Finance Operations.
• Prior experience in a team handling/people management role is preferred.
• Strong understanding of AR, O2C, collections, cash application, reconciliation, ageing, and dispute management.
• Strong analytical and problem-solving skills with the ability to interpret financial data.
• Advanced working knowledge of MS Excel — Pivot Tables, VLOOKUP/XLOOKUP, formulas, and data analysis.
• Experience with ERP systems such as SAP, Oracle, Microsoft Dynamics, or similar.
• Excellent communication and stakeholder management skills.
• Ability to manage multiple priorities and work effectively in a fast-paced environment.
• Strong ownership, attention to detail, and ability to meet strict deadlines.
• Experience in a shared services, BPO, media, advertising, or multinational environment will be an advantage.