Accounts Receivable Executive - Mid Shift

Mbw Rcm; Chennai District; On-site; INR 300,000 - 600,000; Full time

Job summary

MBW RCM in Chennai is seeking an AR Executive with 4+ years of experience in medical billing to resolve escalated cases, review claims, and communicate with payers via IVR or portals. You will gather information, document call notes, and initiate corrective actions to ensure timely reimbursement.

The role emphasizes denial management, aging analysis, and client reporting, while adhering to MBW's information security guidelines and maintaining professional client communications.

Qualifications

• Should have worked as an AR Executive for 4+ years with medical billing service providers.
• Positive attitude to solve problems.
• Ability to absorb client's business rules.
• Knowledge of generating aging report.

Responsibilities

• Resolve escalated cases and review claims by calling payer or using IVR/Web Portal.
• Ask relevant questions, record responses, and prepare call notes.
• Initiate corrective actions by sending documents to payers.
• Record actions and post notes on the revenue cycle platform.
• Follow client-specific call note standards for documentation.
• Perform aging analysis, identify days in A/R, top denial reasons, and provide reports.

Skills

Communication skills

Problem solving

Client rules adaptation

Education

Graduate degree

Job description

Boost your career prospects with MBW RCM, one of the fastest growing offshore medical billing companies. At MBW, normal is truly boring and provide you exciting opportunities to learn, and work with your customer to grow your career. Our remuneration is in line with industry standards along with attractive benefits.

Job Description

• Responsible for resolving escalated cases
• Review the claim allocated and check status by calling the payer or through IVR /Web Portal
• Ask a series of relevant questions depending on the issue with the claim and record the responses
• Prepare call notes, initiate or execute the corrective measures by sending necessary documents to Payers
• Record the actions and post the notes on the customer's revenue cycle platform.
• Use appropriate client specific call note standards for documentation
• Perform ageing analysis, understand days in A/R, top reasons for denials and provide reports to clients as needed
• Adhere to MBW's information security guidelines
• Be in the center of ethical behavior and never on the sidelines

Desired Candidate Profile

• Should have worked as an AR Executive for 4+ years with medical billing service providers
• Good knowledge of revenue cycle and denial management concept
• Positive attitude to solve problems
• Ability to absorb client's business rules
• Knowledge of generating aging report
• Strong communication skills with a neutral accent
• Graduate degree in any field