Accounts Receivable Caller (AR Caller)

Mbw Rcm; Chennai; Presencial; INR 250.000 - 380.000; Jornada completa

Descripción de la vacante

MBW RCM in Chennai is seeking an Accounts Receivable Caller for the night shift to follow up on pending claims with insurance payers. You will review claims, ask questions, and record responses to keep the revenue cycle moving.

Graduates with any degree and excellent spoken English can apply; the role offers on‑the‑job training, exposure to core processes, and opportunities to grow within MBW RCM.

Formación

• Should have worked as an AR Caller for 1–5 years with medical billing service providers.
• Good knowledge of revenue cycle and denial management.
• Positive attitude to solve problems.
• Ability to absorb client’s business rules.
• Knowledge of generating aging reports.

Responsabilidades

• Review the claim allocated and check status by calling the payer or through IVR /Web Portal
• Ask a series of relevant questions depending on the issue with the claim and record the responses
• Prepare call notes, initiate or execute the corrective measures by sending necessary documents to Payers
• Record the actions and post the notes on the customer’s revenue cycle platform.
• Use appropriate client specific call note standards for documentation
• Adhere to MBW’s information security guidelines
• Be in the center of ethical behavior and never on the sidelines

Conocimientos

Communication skills

Neutral accent

Revenue cycle knowledge

Educación

Graduate degree in any field

Descripción del empleo

Accounts Receivable Callers (AR Callers) – Night Shift

Kick start your career as an Accounts Receivable caller with MBW RCM, one of the fastest-growing offshore medical billing companies. As an AR caller, your responsibilities will revolve around making calls to insurance companies to follow-up on pending claims. Graduates with any degree & excellent spoken English skills can apply. At MBW, normal is truly boring. We offer you a competitive compensation package along with the opportunity to learn on the job, develop knowledge of the process, and grow your career.

Explore Accounts Receivable jobs in Chennai with MBW RCM.

Job Description

• Review the claim allocated and check status by calling the payer or through IVR /Web Portal
• Ask a series of relevant questions depending on the issue with the claim and record the responses
• Prepare call notes, initiate or execute the corrective measures by sending necessary documents to Payers
• Record the actions and post the notes on the customer’s revenue cycle platform.
• Use appropriate client specific call note standards for documentation
• Adhere to MBW’s information security guidelines
• Be in the center of ethical behavior and never on the sidelines

Candidate Profile

• Should have worked as an AR Caller for at least 1 to 5 years of experience with medical billing service providers
• Good knowledge of revenue cycle and denial management concept
• Positive attitude to solve problems
• Ability to absorb client’s business rules
• Knowledge of generating aging report
• Strong communication skills with a neutral accent
• Graduate degree in any field