Account Servicing Executive

Think WhyNot Group; Mumbai; On-site; INR 400,000 - 660,000; Full time

Job summary

Think WhyNot Group in Mumbai is seeking a proactive Account Servicing Executive to manage multiple client accounts and coordinate with internal teams to ensure smooth execution of marketing campaigns.

You will act as the bridge between clients and creative, strategy, and digital teams, translating briefs into actionable tasks while overseeing social media campaigns and performance reporting in a fast-paced agency setting.

Qualifications

• 3–4 years of experience in account servicing at an advertising or digital marketing agency.
• Experience handling at least 3–4 client accounts simultaneously.
• Excellent verbal communication skills, fluency in spoken English.
• Strong understanding of social media marketing, content strategy, platforms and digital campaigns.
• Ability to manage multiple projects, deadlines and stakeholders efficiently.
• Good presentation, coordination and problem-solving skills.
• Proactive, organised, and comfortable working in a fast-paced agency environment.

Responsibilities

• Manage day-to-day communication and coordination with clients.
• Act as a bridge between clients and internal creative, strategy, and digital teams.
• Understand client briefs and translate them into clear, actionable tasks.
• Oversee social media campaigns, content calendars, and creative deliverables.
• Manage timelines, follow-ups, approvals, and campaign execution.
• Build and maintain strong client relationships.
• Support campaign planning, presentations, and reporting.

Skills

Client coordination

Verbal communication

Social media marketing

Time management

Job description

Job Description – Account Servicing Executive

Experience: 3–4 Years

Role Overview

We are looking for a proactive and enthusiastic Account Servicing Executive who can manage multiple client accounts, coordinate with internal teams, and ensure smooth execution of marketing campaigns.

Key Responsibilities

• Manage day-to-day communication and coordination with clients.
• Act as a bridge between clients and internal creative, strategy, and digital teams.
• Understand client briefs and translate them into clear, actionable tasks.
• Oversee social media campaigns, content calendars, and creative deliverables.
• Manage timelines, follow-ups, approvals, and campaign execution.
• Build and maintain strong client relationships.
• Support campaign planning, presentations, and reporting.

Key Requirements

• 3–4 years of experience in account servicing at an advertising or digital marketing agency.
• Prior experience handling at least 3–4 client accounts simultaneously.
• Excellent verbal communication skills, fluency in spoken English, and confidence in client interactions.
• Strong understanding of social media marketing, content strategy, platforms, and digital campaigns.
• Ability to manage multiple projects, deadlines, and stakeholders efficiently.
• Good presentation, coordination, and problem-solving skills.
• Proactive, organised, and comfortable working in a fast-paced agency environment.

Ideal Candidate

• Someone who is confident, articulate, detail-oriented, and takes ownership of their work. A team player who understands client expectations, communicates effectively, and ensures timely delivery of quality work.