Client Servicing Executive (Advertisement / Marketing)

BigCity Promotions; Bengaluru; On-site; INR 350,000 - 550,000; Full time

Job summary

BigCity Promotions in Bengaluru seeks an enthusiastic Account Manager to service clients, grow partnerships, and align creative teams with client goals.

You will manage relationships, identify new opportunities within existing accounts, and coordinate with creative, product, delivery, and operations teams to deliver campaigns.

The role emphasizes strong communication, negotiation, and presentation skills to drive revenue and ensure client success.

Qualifications

• 0-2 years of experience in client servicing and account management.
• Prior experience in growing accounts and mining new opportunities within existing accounts.
• Any Graduate/Post Graduate/ MBA is preferred.
• Account Management
• Exceptional Customer Service and Relationship building experience.
• Experience in traditional advertising, direct marketing, or similar media environments is a plus.

Responsibilities

• Lead multiple client projects and ensure integrated delivery across teams.
• Identify opportunities to grow existing accounts.
• Negotiate with clients; present proposals clearly.
• Analyze data and design engaging engagement strategies.
• Coordinate with creative, product, delivery, and operations teams.
• Prepare monthly program reviews and engagement plans.

Skills

Account management

Client servicing

Customer service

Relationship building

Education

MBA or Postgraduate

Job description

• Work with the management team to bring creative solutions to prospective clients and to build the business of current clients.
• Contribute to client’s business growth by identifying new opportunities.
• Key Account Management
• Coordinating with various teams eg, Creative, Product Development, Delivery & Fulfillment, Operations etc.
• Responsible for future business generation from existing clients.
• Foster a productive and empowering working environment.
• Deliver company business and revenue goals.
• Will work on multiple projects at once and ensure strong integration across the organization.
• Lead new business efforts and determine the optimal staffing assignments for new initiatives.
• Partner with peers in planning and creative agencies, and internal disciplines to work on existing or new business opportunities.
• Perform senior-level client negotiation and management skills, with clear and excellent speaking, writing and presentation skills.
• Data analysis and designing engagement strategies to keep the program dynamic and engaging for the users
• Work closely with the backend functional teams like creative, technology, procurement, finance etc and liaison the tasks with the client
• Creation and presentation of monthly program review decks and proposing engagement strategies to client

Minimum Qualifications:

• 0-2 years of experience in client servicing and account management.
• Prior experience in growing accounts and mining new opportunities within existing accounts.
• Any Graduate/Post Graduate/ MBA in is preferred.
• Account Management
• Exceptional Customer Service and Relationship building experience.
• Experience in traditional advertising, direct marketing, or similar media environments is a plus.