Account Receivable Specialist (L1) - Collections

Weekday AI (YC W21); Bengaluru; On-site; INR 600,000 - 900,000; Full time

Benefits offered by this job

Generous equity (ESOP)

Job summary

A fast-scaling startup is looking for an Accounts Receivable Specialist to manage escalated collection cases and complex billing issues. The ideal candidate has 2-4 years of experience in collections, preferably in a voice-based process, and strong skills in account reconciliation and reporting. You'll collaborate closely with the finance and sales teams to ensure high collection efficiency while maintaining robust client relationships. This position offers competitive compensation and generous equity options.

Qualifications

• 2-4 years of experience in accounts receivable / collections, preferably in a voice-based process.
• Experience working with Indian clients in a calling-heavy collections role is strongly preferred.
• Strong escalation handling and objection management skills.
• Comfortable with reporting, reconciliation, and working with data.
• Prior experience in SaaS finance/accounting is a plus.
• Comfortable operating in a fast-scaling startup environment with ownership.

Responsibilities

• Handle escalated collection cases and complex billing disputes through outbound and follow-up calls.
• Conduct detailed reconciliation of customer accounts and resolve discrepancies.
• Drive collections for high-value or sensitive accounts.
• Prepare weekly/monthly AR reports highlighting aging buckets, risks, and collection trends.
• Identify patterns in delayed payments and recommend process improvements.
• Collaborate with internal stakeholders to close disputes and reduce DSO.
• Mentor L0 executives on handling difficult conversations and structured follow-ups.

Skills

Collections

Accounts receivable

Account Reconciliation

Cold Calling

Job description

This role is for one of the Weekday's clients.

Min Experience: 2 years

Location: Bangalore

JobType: full-time

As we scale from $1M to $10M in ARR, financial rigor becomes non-negotiable.

As an L1 Accounts Receivable Specialist, you'll handle escalated cases, complex billing issues, and reporting. This is still a voice-heavy role involving direct conversations with clients, but you'll also be responsible for deeper reconciliation, risk flagging, and structured reporting to leadership.

You’ll work closely with the finance team, sales, and customer success to ensure high collection efficiency while maintaining strong client relationships.

What you’ll do

• Handle escalated collection cases and complex billing disputes through outbound and follow-up calls
• Conduct detailed reconciliation of customer accounts and resolve discrepancies
• Drive collections for high-value or sensitive accounts
• Prepare weekly/monthly AR reports highlighting aging buckets, risks, and collection trends
• Identify patterns in delayed payments and recommend process improvements
• Collaborate with internal stakeholders to close disputes and reduce DSO
• Mentor L0 executives on handling difficult conversations and structured follow-ups

What Makes You a Good Fit

• 2-4 years of experience in accounts receivable / collections, preferably in a voice-based process
• Experience working with Indian clients in a calling-heavy collections role is strongly preferred
• Strong escalation handling and objection management skills
• Comfortable with reporting, reconciliation, and working with data
• Ability to balance assertive collections with a strong customer experience
• Prior experience in SaaS finance/accounting is a plus
• Comfortable operating in a fast-scaling startup environment with ownership

Salary

Expected CTC: We pay top of market for the right folks and also offer generous equity (ESOP) to everyone in the team.

Skills

• Collections
• Accounts receivable
• Account Reconciliation
• Cold Calling