Account Manager - Seller Relationship and Business Growth

Amazon India Limited; Gurugram District; On-site; INR 900,000 - 1,800,000; Full time

Job summary

Amazon India Limited is seeking an Account Manager to oversee a set of critical seller accounts contributing to 20%+ of the category’s business. You will develop strong relationships with top sellers, drive improvements in customer-facing inputs, and work to achieve category objectives.

Responsibilities include managing seller communications, growing the seller’s business through strategic account plans, leading improvement initiatives, and providing data-driven insights to guide action plans.

Qualifications

• Undergraduate degree is required.
• MBA or Master's degree preferred.

Responsibilities

• Managing the seller relationship by championing the seller’s needs at Amazon. Build strong communication channels at all levels of the seller’s organization, set proper expectations, provide clear status communications, and manage towards a growth plan.
• Managing and driving the growth of the seller’s business: Build and execute on a strategic account plan that delivers on key business opportunities for the seller and Amazon.
• Managing key improvement initiatives and projects: Drive new product launches and relationship extensions by partnering with the business development and onboarding teams.
• Work with sellers to improve operational aspects of their business in providing a great consumer experience.
• Analyzing the business: Conduct deep dive analysis and provide routine executive-level reporting on the seller’s current business and future opportunities. Publish recommendations and action plans based on data.

Skills

Relationship management

Data analysis

Education

Undergraduate degree

MBA

Job description

Account Manager, OHL In this role the Account Manager will manage a set of critical seller accounts which contribute to 20%+ business of the category. He/She/They will be responsible to develop strong relationships with top sellers in the category and drive improvements in customer facing inputs and achieve category objectives.

Key job responsibilities

• Managing the seller relationship by championing the seller’s needs at Amazon. Build strong communication channels at all levels of the seller’s organization, set proper expectations, provide clear status communications, and manage towards a growth plan.
• Managing and driving the growth of the seller’s business: Build and execute on a strategic account plan that delivers on key business opportunities for the seller and Amazon.
• Managing key improvement initiatives and projects: Drive new product launches and relationship extensions by partnering with the business development and onboarding teams.
• Work with sellers to improve operational aspects of their business in providing a great consumer experience.
• Analyzing the business: Conduct deep dive analysis and provide routine executive-level reporting on the seller’s current business and future opportunities. Publish recommendations and action plans based on data.

Basic Qualifications

• Undergraduate degree

Preferred Qualifications

• MBA, or Master's degree

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