Account manager (Masterbatch)

LyondellBasell Industries; Mumbai; Presencial; INR 1.200.000 - 1.700.000; Jornada completa

Descripción de la vacante

LyondellBasell’s Global APS division in Mumbai seeks an Account Manager to represent the company and execute the sales growth strategy across the West region. You will deepen existing customer relationships, identify new opportunities, coordinate pricing and deliveries, and drive value through cross-functional collaboration.

The role requires a minimum of 6 years in polymers/plastics and an MBA, with relocation flexibility within the West region.

Formación

• University or college degree in Chemical/Polymer Engineering or Plastic Technology, and MBA.
• Minimum 6 years of experience in Polymers, Masterbatches, Plastics, Plastic Packaging, and Specialty Chemicals, with a background in sales, marketing, or business management.
• Strong account management, negotiation, and presentation skills.

Responsabilidades

• Develops and nurtures relationships with customers, identifying new trend-setters and establishing solid relationships.
• Makes recommendations on potential improvement of overall marketing drive for the segment to the Business Management.
• First information point for the provision of know-how and data relating to the products and the market including but not limited to those products coming from the strategic marketing segment of the organization.
• Identifies and develops new customers.
• Collecting and providing all pricing-related information to assist BU implementing a price policy in the relevant market and devises pricing tactics within specified guidelines.
• Assists BU’s drive for results and achievement of sales and pricing objectives based on the price policy and specified guidelines at the customer in terms of contribution margin, volume, customer share, cost management, bad debt and working capital.
• Coordinates and follows-up all activities with the customer as to new opportunities, product information, offers, orders, contracts negotiation and formulation, deliveries, invoice, credit terms, after sales service, claims, in close cooperation with the Customer Service Group.
• Efficiently customer management plan and reports to extract more value for LYB. Involve the CSR as a primary source of information to build a market intelligence report.
• Analyses and reports changes and new developments in the market concerning competition, customers, new products and services, sales methods and promotions.
• Develops strong relationships with key stakeholders and builds an effective network.
• To follow all company policy about Product risk management. Work in collaboration with TS, Supply Chain in order to understand and avoid product risk. Follow directives and procedures from LYB Product Stewardship Manager APAC & AFMEI. Follow up of claims in guidance with the policy for product risk management.”],
• CoT_job_summary_short":"COMPANY NAME: LyondellBasell\nKEY POINTS: Account management, regional sales growth, customer relations, pricing, and cross-functional coordination" ,
• job_summary_short
• <p>LyondellBasell’s Global APS division in Mumbai seeks an Account Manager to represent the company and execute the sales growth strategy across the West region. You will deepen existing customer relationships, identify new opportunities, coordinate pricing and deliveries, and drive value through cross-functional collaboration.</p><p>The role requires a minimum of 6 years in polymers/plastics and an MBA, with relocation flexibility within the West region. Travel within the region is expected to support business objectives.</p>

Conocimientos

Drives Results

Collaborates

Instills Trust

Courage

Customer Focus

Communicates Effectively

Educación

Chemical/Polymer Eng or Plastic Tech degree

MBA

Descripción del empleo

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Location:

Mumbai, IN, 400076

Division: Global APS

LyondellBasellis a leader in the global chemical industry creating solutions for everyday sustainable living. With a nearly 70-yearlegacy that includes a Nobel Prize in Chemistry and our proprietaryMoReTecrecycling technology, LYB is enabling a more sustainable future for generations to come. LYB develops high-quality and innovative products for applications ranging from sustainable transportation and food safety to clean water and quality healthcare. LYB places high priority on diversity, equity and inclusion and is Advancing Good with an emphasis on our planet, the communities where we operate and our future workforce. We'readdressing the global challenges of ending plastic waste, taking climate action, and supporting a thriving society, while generating value for our customers, investors, and society.

JOB LOCATION :

Location: Mumbai (with relocation flexibility across the West region as required)

Mobility Requirement: Candidates must be open to relocation within the West region, based on organizational needs.

BASIC FUNCTION

The role is an Account Manager and has the purpose to represent the company and business strategies, develop the sales growth at existing customers, develop new customers, increase total value creation, and improve customer satisfaction of LyondellBasell’s APS products at customers within a specific region in line with the defined business strategy.

RESPONSIBILITIES AND ACCOUNTABILITIES:

• Develops and nurtures relationshipswith customers, identifying newtrend-setters and establishing solidrelationships with them.
• Makes recommendations onpotential improvement of overallmarketing drive for the segment tothe Business Management.
• First information point for theprovision of know-how and datarelating to the products and themarket including but not limited forthose products coming from thestrategic marketing segment of theorganization.
• Identifies and develops newcustomers.
• Collecting and providing all pricingrelated information to assist BUimplementing a price policy in therelevant market and devises pricingtactics within specified guidelines.
• Assists BU’s drive for results andachievement of sales and pricingobjectives based on the price policyand specified guidelines at thecustomer in terms of contributionmargin, volume, customer share,cost management, bad debt andworking capital.
• Coordinates and follows-up allactivities with the customer as tonew opportunities, productinformation, offers, orders, contractsnegotiation and formulation,deliveries, invoice, credit terms,after sales service, claims, in closecooperation with the CustomerService Group.
• Efficiently customer management plan and reports to extract morevalue for LyondellBasell. Involvesthe CSR as a primary source ofinformation to build a marketintelligence report.Analyses and reports changes andnew developments in the marketconcerning competition, customers,new products and services, salesmethods and promotions.
• Develops strong relationships withkey stakeholders and builds aneffective network. Key stakeholdersinclude: Customers and internalinterfaces such as businessmanagement, quality, technicalservice, supply chain, customerservice, credit, tax, legal andfinancial services.
• To follow all company policy aboutProduct risk management. Work incollaboration with TS, Supply Chainin order to understand and avoid
  product risk. Follow directives andprocedures from LyondellbasellProduct Stewardship ManagerAPAC & AFMEI. Follow up of claims
  in guidance with the policy forproduct risk management

PERSON SPECIFICATION

Education:
University or college degree in Chemical / Polymer Engineering Or Plastic Technology, and MBA

Work Experience:
Minimum 6 years of experience in Polymers, Masterbatches, Plastics, Plastic Packaging, and Specialty Chemicals , with a background in sales, marketing, or business management.

• Drives Results: Consistently achieving results, even under tough circumstances.
• Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.
• Instills Trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.
• Courage: Stepping up to address difficult issues, saying what needs to be said.
• Customer Focus: Building strong customer relationships and delivering customer-centric solutions.
• Communicates Effectively: Developing and delivering multi-mode communications that convey a clear
  understanding of the unique needs of different audiences.

Account Management - Develops strategic plan for the customer to outline the cross functional interaction at the
account to drive value in line with the business strategy

Negotiating - Can negotiate skillfully in tough situations with both internal and external groups. Can settle
differences with minimum “noise”. Can win concessions without damaging relationships. Can be direct and
forceful as well as diplomatic. Gains trust quickly of other parties to the negotiations. Has a good sense of timing.
Presentation and Communication Skills - Presents information in a simple way, clearly communicating the key
messages and engages the audience. Communicates openly and clearly. Simplifies complex issues where
possible and share information freely

Product and Technical Knowledge - : Looks for opportunities to continuously learn about LYB products and
services to be able to clearly articulate these in a strong value proposition for the customer.
People management skills: Have experience of managing team in multinational companies.

Languages:

English and the main language of the region under the responsibility.