Account Manager (DSP) | R3576

Media.net; Mumbai; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Media.net is seeking a Senior Associate - Account Management in Mumbai to manage advertiser and DSP accounts, driving monetization and profitability while providing proactive support and data-driven insights.

The role emphasizes cross-functional collaboration with sales and marketing to uncover revenue opportunities and maintain high customer satisfaction in a fast-paced ad-tech environment.

Qualifications

• 2–3 years in account management or client servicing in internet/digital businesses.
• Excellent data analysis skills and ability to derive insights from large data sets.
• Strong time management and ability to work in fast-paced, high-growth environments.
• Interest in technology and online media; familiarity with ad tech is a plus.

Responsibilities

• Managing end to end online Advertisers or DSPs with top websites, helping monetize and profitability.
• Troubleshooting daily customer queries related to product features or account performance, ensuring high satisfaction.
• Building in-depth reports to analyze data trends and drive revenue growth for assigned accounts.
• Collaborating with sales, marketing and product teams to identify new revenue opportunities and up-sell/cross-sell features.
• Identifying new market segments and tailoring strategies rather than a one-size-fits-all approach.
• Developing marketing/sales collateral and proposals with internal teams for customer engagement.

Skills

Account management

Data analysis

Customer service

Cross-functional collaboration

Digital advertising

Job description

Media.net is a leading online ad-tech company that develops innovative products for advertisers and publishers. Media.net has one of the most comprehensive portfolios of advertising technology in the industry across search, native, display, mobile, local, products and video. Media.net manages high-quality ad supply on over 500,000 websites and its platform and products are licensed by some of the largest publishers, ad networks and other ad tech companies worldwide.

Media.net is one of the largest contextual advertising company worldwide.Media.net has key operation centers across North America, Europe and Asia. Media.net's US HQ is based in New York, and Global HQ in Dubai.

Job Title: Senior Associate - Account Management

Key Responsibilities:

• Managing end to end online Advertisers or DSPs with some of the top websites in the world, helping them to manage their accounts with us everyday, helping increase their monetization & overall profitability.
• Troubleshooting & problem solving the daily incoming customer queries based on issues such as product feature implementation or performance of their accounts, being very accessible & hands on - aiming to achieve a high customer satisfaction index.
• Routinely building in-depth reports for thoroughly analyzing data trends and consistently working towards increasing revenues for customer accounts allotted to you.
• Strategizing and ideating with cross-functional internal teams to identify new revenue opportunities, also finding potential product/product feature matches that enable customers to earn even more revenues & up-selling/cross-selling them to these advertiser accounts.
• Identifying & segregating potential new Market Segments for enhanced focus & better personalized strategies for success / not adopting a 'one size fits all' approach but a highly customized approach to your work.
• Working with the sales and marketing teams to develop relevant marketing/sales collaterals and business proposals to use to share with customers while upselling/cross-selling erstwhile mentioned new/more enhanced product features of the media.net suite of products.

Ideal Candidate Profile:

• If you have a minimum of 2-3 years of experience in account management/client servicing type roles - preferably with internet based businesses and/or digital/online media/technology/IT/Software product enabled businesses or companies.
• You have excellent analytical skills and comfortable working everyday with numbers/large data sets, gleaning data insights to do your job better.
• You can manage time efficiently & independently complete work allotted to you within timelines & are used to working in fast paced, high growth companies.
• You are an avid internet user, with a strong inclination towards technology & internet based businesses.
• Familiarity with the Internet search industry/ad tech preferred.

Media.net is at a very growth rich stage & a lot of exciting things are happening with us that you'd like to be in touch with us for, do follow the Media.net LinkedIn page to stay updated on all that & more: https://www.linkedin.com/company/media.net.