Account Manager

BuzzClan; Mohali; On-site; INR 7,569,000 - 10,407,000; Full time

Job summary

BuzzClan LLC in Mohali, Punjab (Work from Office) seeks an Account Manager to lead government staffing initiatives for the US and Canada. The role blends account ownership, business development, client relationships, and staffing delivery coordination.

Ideal candidates have 4–8 years in government staffing, strong prospecting skills, and a track record of expanding accounts. You will manage client programs, coordinate with TAQ and onboarding teams, and aim to grow revenue and gross profit.

Qualifications

• 4–8 years in US or Canadian staffing, account management, or business development.
• Experience in government/public-sector staffing required.
• Proven outbound prospecting and account expansion success.
• Strong understanding of staffing lifecycle: requirements, submissions, interviews, placements.
• Experience engaging hiring managers and procurement professionals.
• Excellent communication, negotiation, presentation, and organizational skills.
• Ability to independently manage accounts and hit sales targets.
• Experience with HubSpot or similar CRM platforms.

Responsibilities

• Manage government accounts, contracts, and client relationships.
• Build relationships with procurement teams, hiring managers, department heads, and decision-makers.
• Serve as the primary contact for staffing requirements, client communication, and escalations.
• Conduct regular client meetings to understand staffing needs, projects, and hiring plans.
• Ensure client satisfaction, retention, and continuity of business.
• Activate newly awarded contracts and assigned accounts; conduct outbound prospecting.
• Identify and engage new departments, agencies, and decision-makers; maintain a robust pipeline.
• Coordinate with TAQ teams on open requirements, priorities, and submissions.
• Monitor submissions, interviews, selections, and placements; ensure timely client feedback.
• Collaborate with onboarding and consultant support teams for smooth delivery.
• Understand contracts, pricing structures, and procurement processes; seek expansion opportunities.
• Identify extensions, renewals, and additional service opportunities; drive account growth.

Skills

Account management

US/Canada staffing

Outbound prospecting

Client relationship

Staffing delivery coordination

CRM usage

Tools

HubSpot

LinkedIn

Job description

Job Description – Account Manager (US / Canada Government Staffing)

Company: BuzzClan LLC

Location: Mohali, Punjab (Work from Office)

Experience: 4–8 years preferred

Shift: Night

Joining: Immediate / Short Notice Preferred

Role Overview

We are seeking proactive, results-driven Account Managers who can independently manage and expand our government staffing business across the US and Canada. The role combines account management, business development, client relationship building, and staffing delivery coordination.

Key Responsibilities

1. Account Management & Client Relationships

• Manage assigned government accounts, contracts, and client relationships.
• Build and maintain relationships with procurement teams, hiring managers, department heads, and decision-makers.
• Serve as the primary point of contact for staffing requirements, client communication, and escalations.
• Conduct regular client meetings to understand upcoming staffing needs, projects, and hiring plans.
• Ensure client satisfaction, retention, and continuity of business.

2. New Account Activation & Business Development

• Proactively activate newly awarded contracts and assigned accounts.
• Conduct outbound prospecting through calls, emails, LinkedIn, and other channels.
• Identify and engage new departments, agencies, hiring managers, and decision-makers.
• Schedule introductory, discovery, and business development meetings.
• Research client organizations, incumbent vendors, and upcoming staffing opportunities.
• Develop account expansion strategies and generate new staffing requirements.
• Maintain a qualified pipeline of opportunities.

3. Recruitment & Staffing Delivery Coordination

• Coordinate with TAQ teams on open requirements, priorities, and candidate submissions.
• Conduct detailed requirement intake covering skills, experience, bill rates, work arrangements, and timelines.
• Monitor submissions, interviews, selections, and placements.
• Ensure timely client feedback and address recruitment challenges.
• Collaborate with onboarding and consultant support teams to ensure smooth delivery.
• Understand assigned contracts, pricing structures, procurement processes, and approved services.
• Identify opportunities to expand staffing services across eligible departments and agencies.
• Increase contract utilization, account revenue, and gross profit.
• Identify contract extensions, renewals, and additional service opportunities.
• Collaborate with Pre-Sales and leadership on account intelligence and growth strategies.

5. CRM & Performance Management

• Maintain accurate client interactions, stakeholder records, meetings, and opportunities in HubSpot.
• Develop account plans and maintain revenue forecasts.
• Track outreach, meetings, qualified opportunities, requirements, and placements.
• Take ownership of account growth, client retention, and business development targets.

Required Qualifications

• 4–8 years of experience in US or Canadian staffing, account management, or business development.
• Experience in government/public-sector staffing required.
• Demonstrated success in outbound prospecting, client relationship development, and account expansion.
• Strong understanding of the staffing lifecycle, including requirements, submissions, interviews, and placements.
• Experience engaging hiring managers, procurement professionals, and senior stakeholders.
• Excellent communication, negotiation, presentation, and organizational skills.
• Ability to independently manage accounts and deliver against sales targets.
• Experience with HubSpot or similar CRM platforms.

Market-Specific Preferences

US Account Manager:

• Experience with State, Local, and Education (SLED) government staffing.
• Familiarity with statewide contracts, cooperative purchasing agreements, and IT staff augmentation.
• Experience with Canadian federal, provincial, municipal, or broader public-sector staffing.
• Familiarity with Canadian government procurement and staffing processes.

Key Performance Expectations

• Consistent outbound outreach and new stakeholder engagement.
• Activation of assigned contracts and accounts.
• Regular client meetings and qualified opportunity generation.
• Growth in staffing requirements, placements, revenue, and gross profit.
• Timely recruitment coordination and client communication.
• Accurate CRM updates and account forecasting.

Ideal Candidate

We need someone who thinks like a business developer and operates like an account owner, not someone who simply waits for existing clients to share requirements.

The ideal candidate proactively builds relationships, identifies opportunities across departments, generates new business, and takes accountability for growing the assigned portfolio.

Given the anticipated transitions, please treat both positions as high priority and initiate sourcing immediately, as we already have less time for interviews, selection, and knowledge transfer without disrupting ongoing business.