Account Executive - US Sales/Key Account Manager

RemoteEngine Technologies Private Limited; Bengaluru; Vor Ort; INR 900.000 - 1.500.000; Vollzeit

Zusammenfassung

ZEISS VisioGen is a human-verified AI patient communication platform for ophthalmology practices. This role sits at the intersection of sales, account management, and customer success, requiring collaboration with cross-functional teams to move opportunities forward.

The candidate should have a Bachelor’s degree and proven experience in managing key accounts, driving retention, and aligning customer needs with product and operations. Based in Bengaluru or willing to travel as needed.

Qualifikationen

• Bachelor’s degree in a relevant discipline.
• Experience in US-focused sales/account management or similar customer-facing function.
• Experience managing key accounts with focus on retention and engagement.
• Ability to translate customer requirements into actionable priorities.
• Experience working with cross-functional teams including Sales, Product, Operations, and Customer Success.
• Strong understanding of KPIs, pipeline tracking, account performance, reporting, and business objectives.
• Ability to identify operational gaps and contribute to process improvement.

Aufgaben

• Move opportunities forward by collaborating with Sales, Customer Success, Product, and Operations.
• Manage and progress a sales pipeline from identification to follow-up and conversion.
• Maintain accurate account, pipeline, and business records with strong documentation.
• Build and nurture relationships with customers to drive retention and expansion.

Kenntnisse

Account management

Sales pipeline management

Customer success

Cross-functional collaboration

Communication skills

Stakeholder management

Documentation & reporting

Healthcare SaaS knowledge

Ausbildung

Bachelor’s degree

Jobbeschreibung

ZEISS VisioGen is a human-verified AI patient communication platform built for ophthalmology practices. The platform combines AI-assisted patient communication with clinical oversight to improve patient engagement, consultation outcomes, and the overall patient journey. As part of the VisioGen team, you will work closely with sales, customer success, product, operations, and other cross-functional stakeholders to move opportunities forward and ensure strong account management.

The role requires Bachelor’s degree in a relevant discipline with relevant professional experience.

• Experience in US-focused sales, account management, business development, customer success, or a similar customer-facing function.
• Demonstrated experience in managing and progressing a sales pipeline, from opportunity identification through follow-up and conversion.
• Experience managing key accounts and customer relationships, with a strong focus on retention, engagement, and customer success.
• Ability to understand customer requirements and translate them into actionable business and operational priorities.
• Experience working with cross-functional teams including Sales, Product, Operations, Customer Success, and other stakeholders.
• Strong understanding of KPIs, pipeline tracking, account performance, reporting, and business objectives.
• Ability to identify operational gaps and contribute to process improvement and operational excellence.
• Strong documentation and reporting skills, with the ability to maintain accurate account, pipeline, and business records.
• Strong communication and stakeholder management skills, particularly when working with customers and internal leadership.
• Demonstrated ownership and ability to independently manage priorities, follow-ups, and deliverables.
• Experience in healthcare, SaaS, digital health, AI-enabled products, or technology-led customer solutions would be an advantage.