We are looking for a Solution Architect to support the design, implementation, integration, and scaling of ZEISS VisioGen, a human-verified AI patient engagement platform built for premium ophthalmology practices. The role will act as a bridge between business teams, product teams, engineering, IT, customer success, and external clinic partners. The Solution Architect will be responsible for understanding clinic workflows, defining technical solution designs, supporting integrations, ensuring se
- Bachelor’s or Master’s degree in Computer Science, Information Technology, Engineering, Digital Health, or related field.
- FE – ReactJS; BE – DotNet Core; Azure Cloud
- Strong hands-on experience with .NET Core / C# and Azure Cloud.
- 10-20 years of experience in solution architecture, technical consulting, SaaS implementation, or healthcare IT.
- Prior experience working with startups, venture-backed products, or fast-moving digital product teams is a plus.
- Experience with tools such as HubSpot, Zoho, Salesforce, Zapier, Microsoft Teams, Outlook, Google Analytics, or similar platforms is an advantage.
- Experience preparing architecture documents for IT, security, compliance, or enterprise approval processes.
- Strong experience in solution architecture, SaaS implementation, or enterprise platform design.
- Hands-on experience with Azure services and cloud architecture, including services such as Azure Kubernetes Service (AKS), Azure Functions, Azure Virtual Machines, Azure Storage/Blob, and related Azure infrastructure.
- Good understanding of APIs, webhooks, system integrations, middleware, and cloud-based platforms.
- Experience with CRM, scheduling, chatbot, marketing automation, or patient engagement platforms is preferred.
- Understanding of AI-enabled workflows, GenAI platforms, and human-in-the-loop review models.
- Ability to create technical diagrams, workflow maps, data flow documents, and integration architecture notes.
- Basic understanding of cloud infrastructure, authentication, access control, monitoring, and data security.
- Experience in healthcare technology, digital health, ophthalmology, patient engagement, or clinical workflow platforms is preferred.
- Understanding of HIPAA, healthcare data privacy, and patient communication workflows will be an advantage.
- Ability to understand clinic operations, patient inquiry journeys, appointment booking workflows, and escalation models.
- Ability to translate business requirements into technical solutions.
- Ability to explain technical concepts to non-technical stakeholders.
- Strong documentation, presentation, and stakeholder management skills.
- Comfortable working with global teams, especially US-based customers and internal ZEISS stakeholders.
- Strong problem-solving mindset with the ability to balance speed, compliance, and scalability.