Account Executive - Enterprise

CleverTap; Mumbai Suburban; On-site; INR 1,200,000 - 2,000,000; Full time

Benefits offered by this job

Innovative product development

Growth and curiosity nurturing environment

Job summary

A leading customer engagement platform is seeking an experienced Account Executive - Enterprise to drive growth in the India West region. You will be responsible for managing enterprise accounts, building strategic relationships, and negotiating deals. Ideal candidates have over 5 years of SaaS sales experience, strong networks, and a solid understanding of cloud technologies. This role offers the opportunity to contribute to a highly innovative product backed by industry-leading innovation.

Qualifications

• 5+ years of experience in SaaS selling.
• Experience in startups with a hands-on approach.
• Knowledge of market research and sales strategies.

Responsibilities

• Conduct account mapping and build strategic relationships.
• Collaborate with customer success and cross-functional teams.
• Negotiate agreements and close deals.

Skills

SaaS selling

Network and connections in ecosystem

Understanding of APIs and Cloud technologies

Tools

Salesforce

Job description

Overview

Join to apply for the Account Executive - Enterprise role at CleverTap.

We’re looking for a hands-on Account Executive for Farming with a strong mindset to drive and grow the existing book of business in the India West region. You’ll leverage your network, demonstrate our product value, and close deals in a fast-paced SaaS sales environment. The position calls for a hands-on and ownership growth mindset in growing the business.

What will you do

• Conduct account mapping and cultivate strategic relationships within the assigned set of Enterprise Accounts
• Collaborate with Customer Success, TAMs, and cross-functional teams to deliver value by understanding customer goals, KPIs, challenges, and future requirements
• Own the business targets (cross-sell, upsell, and retention) of Enterprise accounts and grow the business from the designated patch
• Interact with Customer CXOs and other stakeholders, give product demos, presentations, create a compelling value proposition through solution-selling, and work through the sales cycle to achieve Q-o-Q sales quota
• Build a pipeline and negotiate agreements with Customers to close deals
• Work with partners and build managed services solutions for Customer needs, and scale the business through them
• Drive a consultative solutioning and value-selling approach while establishing thought-leadership with decision-makers
• Maintain and update Salesforce daily with meeting notes, sales funnel progress, and other relevant data
• Maintain post-sales interface with the customers to build long-term relationships and enhance customer satisfaction

Must Have

• At least 5+ years of experience in SaaS selling
• A stronger fit exists for those having experience in working in a startup with a go-getting, hands-on approach, plugged into a hyper-growing sales organization
• Strong network and connections in the ecosystem alongside having experience in leading and building a client portfolio in India West
• Conceptual understanding of APIs, Webhooks, SDKs, Cloud, and SaaS technologies
• Knowledge of market research, sales, and negotiating strategies

Nice to Have

• Understanding of the MarTech domain
• Number-driven approach towards accounts, targets, regional planning and conversion rate
• Knowledge of CRM software (e.g., Salesforce)

Measures of Success

• Revenue Achievement (Booking, NRR)
• Sustainable revenue growth (CAC: LTV)

Reporting To

Associate Director

Why join

• Join us and contribute to a product backed by 11 technology patents, showcasing industry-leading innovation
• You are passionate about technology and its impact on the high-growth mobile technology space
• Power personalized engagement at scale, processing over 30 billion events daily and reaching 3+ billion devices worldwide
• Flourish in an environment that nurtures growth and curiosity

About CleverTap

CleverTap is the leading all-in-one customer engagement platform, trusted by over 2,000 global brands—including marquee Fortune 500 companies—to deliver personalized experiences at scale. CleverTap is backed by Accel, Peak XV Partners, Tiger Global, CDPQ, and 360 One, with global offices and a focus on AI-powered engagement through Clever.ai. For more information, visit cleverTap.com.