Senior Account Executive

Neara; Gurugram District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Neara is seeking a Senior Account Executive in Gurugram, Haryana, to grow its business clientele. You will have the responsibility of understanding customer needs, presenting product value propositions, and achieving sales quotas in a B2B setup.

Ideal candidates should have 8+ years of SaaS selling experience, strong communication skills, and a deep understanding of account management principles, with a hands-on approach in a fast-paced environment.

Qualifications

• 8+ years of experience in SaaS selling.
• Proven experience in account management in the Indian market.
• Ability to present value propositions to CXOs.

Responsibilities

• Own business targets for the Enterprise account patch.
• Establish relationships and understand customer needs.
• Interact with customers to achieve sales quotas.
• Manage Salesforce data and maintain customer relationships.

Skills

SaaS selling

Account management

Communication skills

Understanding of APIs/SaaS

Sales negotiation

Tools

Salesforce

Job description

Senior Account Executive

Gurugram, Haryana, India

Job type: Full Time · Department: Farming · Work type: On-Site

About the Role

As a Senior Account Executive, you will be responsible for growing the business’ clientele in the region leveraging professional connections and relationships, demonstrating executive presence and value proposition for the CleverTap products. The position calls for a hands on and growth mindset in growing the business. This role calls for a strong farming/account management mindset in the SaaS sales environment with a track record of cross sell and upsell.

What will you do

• Own the business targets for the Enterprise account patch and grow business from the designated patch
• Establish and build relationships with key customers so as to understand the customer needs and create a compelling value proposition
• Interact with customers, give product demo, presentations and work through the sales cycle to achieve Q-o-Q sales quota
• Build key account management plans and map decision makers, influencers, users within the account
• Have a good understanding of competitive channels that the client is using and incorporate those inputs in the key account plan
• You will also be responsible for retaining the assigned book of business
• Build a pipeline for current quarter + next quarter
• Negotiate agreements with the customers to close the deals
• Work with partners and scale the business through them
• Manage the Salesforce data on a daily basis with meeting notes, sales funnel updation, etc
• Maintain post sales interface with the customers to build long term relationship and enhance the customer satisfaction

What are we looking for?

Must Have

• 8+ years of experience in SaaS selling
• Stronger fit exists for those having experience in working in Startup with a go-getting, hands-on approach, plugged into a hyper-growing sales organisation
• Ability to present and articulate key value propositions to CXO’s, decision makers and influencers in the assigned account with excellent communication skills in a B2B setup.
• Conceptual understanding of APIs, Webhooks, SDKs, Cloud, and SaaS technologies required
• Proven experience in account management and growing the business in the existing accounts in India region
• Knowledge of market research, sales, and negotiating principles
• Organisational and time-management skills

Good to Have

• Good understanding of the MarTech domain is preferred
• Number driven approach towards accounts, targets, regional planning and retention rates is helpful
• Knowledge of CRM software (eg. Salesforce) is a plus

Measures of Success

• Revenue Achievement (Booking, ARR)
• Revenue retention (NRR)
• Sustainable revenue growth (LTV)

Who will you report to: Associate Director