Outbound - Senior Sales Development Representative (India region)

CleverTap Pte Limited; Mumbai; On-site; INR 700,000 - 1,100,000; Full time

Job summary

CleverTap is seeking a Sales Development Representative to drive outbound prospecting and generate new sales opportunities in India. You will qualify leads and pass them to Account Executives to convert into opportunities for CleverTap to acquire as customers.

The role requires 3-5 years of SDR experience in B2B SaaS/MarTech, strong communication, and the ability to engage CXO-level stakeholders while working across channels to grow the India market.

Qualifications

• Bachelor's degree in Business, Marketing, or related field.
• 3-5 years of experience in a Sales Development Representative or similar role, preferably in B2B SaaS/MarTech.
• Proven success in outbound lead generation with targets met/exceeded.
• Strong articulation and ability to engage CXO/VP/Director levels.

Responsibilities

• Conduct outbound prospecting via cold calls, emails, social media to generate qualified leads.
• Collaborate with sales to research target accounts and identify customer needs for CleverTap value proposition.
• Schedule and coordinate meetings between qualified leads and Account Executives.
• Utilize CRM tools to track lead generation activities and pipeline status.
• Meet and exceed monthly/quarterly quotas for qualified opportunities.
• Provide timely reporting on lead generation activities and pipeline status.

Skills

Outbound prospecting

Communication

Relationship building

Education

Bachelor's degree in Business/Marketing or related field

Tools

CRM software

Sales automation tools

MarTech platforms

Job description

About the Role

The Sales Development Representative will generate new sales opportunities and add qualified leads to the sales funnel. You will be responsible for prospecting into highly targeted accounts in the region through the phone, emails, LinkedIn outreach and other innovative channels, working closely and passing on hyper-qualified leads to Account Executives in the region who will convert them into opportunities for CleverTap to acquire them as New Customers.

This is a formative team for the India market and we’re looking for individuals who have driven significant growth through Outbound prospecting in the past with quantifiable results at the top and middle of funnel and deal conversions.

What will you do

• Conduct outbound prospecting to identify and qualify potential leads through various channels such as cold calling, email campaigns, social media and other innovative methods to get prospects interested for a conversation on CleverTap’s value proposition for their organisation.
• Collaborate with the sales team to research target accounts, stay up-to-date on industry and market trends, be surgical in identifying customers’ needs and positioning CleverTap’s value.
• Schedule and coordinate meetings between qualified leads and the sales team for further engagement.
• Utilize CRM tools to track and manage lead generation activities, ensuring accurate and up-to-date information.
• Meet and exceed monthly and quarterly quotas for qualified opportunities generated.
• Provide timely and accurate reporting on lead generation activities and pipeline status.

What are we looking for

• Bachelor's degree in Business, Marketing, or a related field.
• 3-5 years of experience in a Sales Development Representative or similar role, preferably in the B2B SaaS or MarTech space.
• Proven success in outbound lead generation, with a track record of meeting or exceeding targets.
• Strong articulation, objection handling and acumen to hold conversations with CXO, VP, Director and Manager profiles.
• Ability to engage and build relationships with potential clients remotely and in-person.
• Familiarity with CRM software, sales automation tools and MarTech platforms.

Measure of Success

• Sales ready meetings (SQLs)
• Sales qualified opportunities (SALs)
• Conversion rates (SAL to Closed Won Deals)

Who will you report to: Director - Sales Development

Why join us

• Contribute to a product backed by 11 technology patents, showcasing industry-leading innovation.
  You are passionate about technology and its impact on the high-growth mobile technology space
• Power personalized engagement at scale, processing over 30 billion events daily and reaching 3+ billion devices worldwide.
• Flourish in an Environment that Nurtures Growth and Curiosity

Learn More

Get to know us better before you apply!

Check out our product documentation, engineering blog, and customer stories to see how we work and what we value.

• Our Culture Video
• CleverAI
• CleverTap Developer Documentation
• Blogs
• TesseractDB
• CleverTap Product Demo

About CleverTap

CleverTap is the world’s leading AI-first, all-in-one customer engagement and retention platform, redefining how brands build lasting customer relationships in the Agentic era. Powered by its proprietary CleverAI Decisioning Engine and the Agentic Universe, CleverTap enables autonomous, real-time decision-making that helps organizations deliver 1:1 individualized experiences at scale while maximizing ROI.

Its unified platform brings together an AI-native Personalization Engine, automated Journey Orchestration, its proprietary Customer Data Platform – TesseractDB, and deep customer and product analytics to power truly intelligent, self-optimizing engagement across channels including mobile, web, email, SMS, WhatsApp, and more. By seamlessly connecting data, insights, and activation, CleverTap ensures every interaction is contextual, coordinated, and conversion-driven.

Recognized as a Leader in the 2026 Gartner Magic Quadrant for Personalization Engines and a Strong Performer in The Forrester Wave, CleverTap is at the forefront of the shift from campaign-led marketing to agent-led growth.

Backed by Accel, Peak XV Partners, Tiger Global, CDPQ, and 360 One, CleverTap has 550+ employees across offices in the US, the Middle East, Asia, and LATAM.

For more information, visit https://clevertap.com/ or follow us on Linkedin and X.

Join us in shaping the future of engagement.

CleverTap is dedicated to establishing an inclusive culture that welcomes individuals from diverse backgrounds, encouraging them to contribute their unique perspectives to our workplace.