Account Executive

ChikkiFritto; India; On-site; INR 450,000 - 750,000; Full time

Job summary

ChikkiFritto is seeking a proactive Account Executive in the Greater Delhi Area to manage and grow assigned customer accounts, ensure high service standards, and drive revenue.

You will identify new business opportunities, present product offerings, coordinate with operations and marketing, and negotiate contracts. On-site role with occasional evening or weekend hours.

Strong relationship skills, CRM experience, and fluency in English are essential.

Qualifications

• Experience in account management or sales, preferably in food/retail/hospitality.
• Strong client relationship management and negotiation skills.
• Proficient in CRM or sales-tracking tools.
• Excellent organizational and time-management abilities.
• Ability to collaborate with operations, marketing and finance teams.
• Fluent in English; Hindi or regional languages a plus.
• Bachelor’s degree or equivalent practical experience.
• On-site in Greater Delhi Area with occasional evenings/weekends as needed.

Responsibilities

• Manage and grow assigned customer accounts.
• Identify new business opportunities and present offerings.
• Maintain regular contact with existing clients.
• Coordinate with operations and marketing for a seamless experience.
• Prepare sales proposals and track performance metrics.
• Negotiate contracts within defined guidelines.
• Support promotional initiatives to increase revenue and brand visibility.

Skills

Account management

Sales skills

CRM usage

Communication

Negotiation

Cross-functional collaboration

Time management

Education

Bachelor's degree in Business/Marketing/Hospitality or related field

Tools

CRM software

Job description

Company Description

ChikkiFritto is a growing business focused on delivering high-quality food experiences, combining bold flavors with consistent service standards. The company is committed to maintaining a welcoming environment for customers and team members, emphasizing reliability, cleanliness, and customer satisfaction. As it expands its presence in the Greater Delhi Area, ChikkiFritto is building a team of professionals who are passionate about sales, client relationships, and operational excellence. Team members have the opportunity to contribute to a dynamic, fast-paced environment and support the company’s long-term growth.

Role Description

The Account Executive is a full-time, on-site role based in the Greater Delhi Area, responsible for managing and growing assigned customer accounts. Day-to-day tasks include identifying new business opportunities, maintaining regular contact with existing clients, and presenting product offerings that align with customer needs. The role involves coordinating with operations and marketing teams to ensure a seamless customer experience, preparing sales proposals, tracking performance metrics, and reporting on account activity. The Account Executive will handle contract negotiations within defined guidelines, resolve customer issues promptly, and support promotional initiatives to increase revenue and brand visibility. This role requires a proactive approach to building relationships and meeting sales targets while representing ChikkiFritto professionally in all interactions.

Qualifications

• Demonstrated experience in account management, sales, or business development, ideally in food, retail, or hospitality.
• Strong client relationship management skills, including the ability to communicate clearly, negotiate within set parameters, and follow up consistently.
• Solid organizational and time-management abilities, with experience using CRM or sales tracking tools to manage pipelines and account activities.
• Comfort working in a fast-paced, customer-facing environment, with a focus on problem-solving and delivering high-quality service.
• Ability to collaborate with cross-functional teams (operations, marketing, finance) to support campaigns and ensure smooth service delivery.
• Proficiency in spoken and written English; knowledge of Hindi or other regional languages in the Greater Delhi Area is an advantage.
• Bachelor’s degree in Business, Marketing, Hospitality Management, or a related field, or equivalent practical experience.
• Willingness to work on-site in the Greater Delhi Area, including occasional evening or weekend hours based on business needs.