Account Executive

Elevatoz Loyalty Pvt. Ltd.; Bengaluru; On-site; INR 600,000 - 800,000; Full time

Benefits offered by this job

Competitive compensation

Learning and growth opportunities

Flexible work environment

Job summary

Elevatoz Loyalty Pvt. Ltd. is seeking a skilled Account Executive to support client account managers and manage a small group of accounts. The role involves building strategic relationships, executing loyalty strategies, and analyzing program metrics.

The ideal candidate will have a Bachelor's degree in a relevant field and at least 2 years of experience in account support management. Benefits include competitive compensation and learning opportunities in a flexible work environment.

Qualifications

• Bachelor’s degree in marketing, Business Administration, or related field.
• 2+ years of experience in account support management, preferably in loyalty, CRM, or digital marketing.
• Proven experience in managing external client accounts along with internal stakeholder management.
• Strong escalation and conflict resolution skills.
• Excellent communication, presentation, and interpersonal abilities.
• Analytical mindset with a focus on data-driven decision-making.

Responsibilities

• Build strategic relationships with senior management and internal stakeholders.
• Collaborate with senior managers to design and implement loyalty strategies.
• Support the execution of loyalty campaigns and initiatives.
• Analyze program metrics and prepare performance reports.
• Stay informed on loyalty trends and competitive landscape.

Job description

Overview

We are looking for a seasoned account executive to support client account managers in leading client engagements and to manage a small group of 2-3 accounts. This role combines strategic thinking, client relationship management, and team leadership to drive success across all accounts.

Key Responsibilities

• Client Relationship: Build strategic relationships with senior management, internal stakeholders, ensuring satisfaction, strategic alignment, and successful execution of loyalty program goals.
• Strategic Program Development: Collaborate with senior managers to design and implement loyalty strategies that drive customer engagement and retention.
• Project Support: Support the execution of loyalty campaigns and initiatives, ensuring timely delivery and quality standards.
• Performance Reporting: Analyze program metrics, prepare performance reports, and present insights and recommendations to clients.
• Industry Awareness: Stay informed on loyalty trends, technologies, and competitive landscape to bring innovative ideas to clients.

Requirements

• Bachelor’s degree in marketing, Business Administration, or related field.
• 2+ years of experience in account support management, preferably in loyalty, CRM, or digital marketing.
• Proven experience in managing external client accounts along with internal stakeholder management.
• Strong escalation and conflict resolution skills.
• Excellent communication, presentation, and interpersonal abilities.
• Analytical mindset with a focus on data-driven decision-making.

Nice to Have

• Familiarity with loyalty platforms, CRM systems, and campaign management tools.
• Experience in customer segmentation and lifecycle management.
• Ability to manage multiple projects and stakeholders simultaneously.

What We Offer

• Competitive compensation designed to attract and retain strong talent.
• A workplace that values sustainable performance, practical support, and people-first decision-making.
• Learning and growth opportunities through real project exposure, cross-functional work, and expanding responsibility.
• Flexibility where possible to support outcome-driven work based on role and business needs.
• Time to recharge with a culture that respects personal time and sustainable work rhythms.
• Shared momentum through regular team interactions and milestones as the company grows.