Accessories Manager

Apex JK Motors - Mahindra; Dimapur; Presencial; INR 180.000 - 300.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Provident fund

Descripción de la vacante

Apex JK Motors - Mahindra is seeking an Accessories Executive to drive accessory sales at our workshop. You will understand customer requirements, recommend suitable Mahindra accessories, and ensure customer satisfaction through expert guidance and efficient service.

You will manage the accessories display kiosk, coordinate with Service Advisors to identify opportunities, and ensure availability of fast-moving items. Excellent communication and product knowledge are essential for success.

Formación

• Good communication and customer-handling skills.
• Knowledge of automobile accessories and their benefits.
• Sales and negotiation skills.
• Basic computer knowledge, including MS Excel and Word.
• Familiarity with Dealer Management Systems (DMS).
• Strong planning, coordination, and customer service abilities.

Responsabilidades

• Drive accessory sales and achieve assigned targets.
• Understand customer needs and recommend suitable accessories.
• Manage the accessories display kiosk at the workshop.
• Coordinate with Service Advisors to identify accessory sales opportunities.
• Ensure the availability of fast-moving accessories and promote special accessory packages.
• Ensure 100% First-Time-Right (FTR) fitment of accessories.
• Handle customer queries and maintain strong customer relationships.
• Follow accessory fitment guidelines and maintain accurate records.

Conocimientos

Customer handling

Automobile accessories knowledge

Sales negotiation

Planning & coordination

MS Excel proficiency

DMS familiarity

Customer service orientation

Herramientas

DMS

MS Excel

MS Word

Descripción del empleo

Job Summary

We are looking for a customer-oriented Accessories Executive to drive accessory sales at our workshop by understanding customer requirements, recommending suitable Mahindra accessories, and ensuring customer satisfaction.

Key Responsibilities

• Drive accessory sales and achieve assigned targets.
• Understand customer needs and recommend suitable accessories.
• Manage the accessories display kiosk at the workshop.
• Coordinate with Service Advisors to identify accessory sales opportunities.
• Ensure the availability of fast-moving accessories and promote special accessory packages.
• Ensure 100% First-Time-Right (FTR) fitment of accessories.
• Handle customer queries and maintain strong customer relationships.
• Follow accessory fitment guidelines and maintain accurate records.

Required Skills

• Good communication and customer-handling skills.
• Knowledge of automobile accessories and their benefits.
• Sales and negotiation skills.
• Basic computer knowledge, including MS Excel and Word.
• Familiarity with Dealer Management Systems (DMS).
• Strong planning, coordination, and customer service abilities.

Perks and benefits

Provident fund