Academic Counsellor

Pyxidia Techlab Llp.; Raipur; On-site; INR 300,000 - 420,000; Full time

Benefits offered by this job

Incentives/commission

Training

Opportunity to grow within admissions

Job summary

Pyxidia Techlab Llp. is seeking an Admission Counselor in Raipur to convert inquiries into enrolments through counselling, demos, and CRM lead management. You will meet daily and weekly targets while maintaining high-quality interactions with prospects.

The role involves conducting counselling sessions, guiding payment/documentation, ensuring 100% CRM updates, and supporting campus drives, webinars, and alumni outreach.

Qualifications

• Bachelor’s degree; Master’s a plus.
• 0-2 years in admissions, counselling, sales, or education sector preferred.

Responsibilities

• Qualify and convert inbound/outbound leads; close admissions within 3–7 days.
• Conduct counselling sessions and program demos; resolve queries and guide payments/documents.
• Maintain 100% CRM updates, accurate data entry, and timely follow-ups.
• Support campus drives, webinars, referrals and alumni outreach.
• Report daily activity, participate in review meetings, and improve personal conversion metrics.

Skills

Communication

Counselling

CRM proficiency

Excel basics

Target-oriented

Team player

Education

Bachelor’s degree

Master’s preferred

Tools

CRM

Excel

Job description

Admission Counselor

Department: Admissions & Student Recruitment

Reports to: Admission Manager

Location: Raipur | Full-Time

About the role

Convert inquiries into enrolments by counselling prospects, running demos, and managing leads in the CRM. Meet daily/weekly targets, maintain high-quality interactions, and support outreach activities.

Key responsibilities

• Contact, qualify, and convert inbound/outbound leads; close admissions within 3–7 days.
• Conduct counselling sessions and program demos; resolve queries and guide payment/documentation.
• Maintain 100% CRM updates, accurate data entry, and timely follow-ups.
• Support campus drives, webinars, referral and alumni outreach.
• Report daily activity, participate in review meetings, and improve personal conversion metrics.

KPIs

• CRM compliance >95%, fresh leads contacted within TAT.
• Achieve assigned daily/monthly enrolment targets.
• Maintain demo-to-enrolment conversion ratio and attendance >90%.

Qualifications & experience

• Bachelor’s degree; Master’s a plus.
• 0-2 years in admissions, counselling, sales, or education sector preferred.

Skills

• Strong communication, counselling, objection handling.
• CRM proficiency, basic Excel, target-oriented, team player.

Perks

• Incentives/commission, training, opportunity to grow within admissions.