Academic Counsellor

Zappkode; Nagpur District; On-site; INR 300,000 - 500,000; Full time

Benefits offered by this job

Performance-based growth opportunities

Skill development in communication and sales

Job summary

Zappkode in Nagpur is seeking an Academic Counsellor to guide students through admissions and course selection. This full-time position involves making calls to student leads, handling walk-ins, and answering queries.

Ideal candidates should possess strong communication skills, be confident in cold calling, and have basic computer knowledge. Join our fast-growing academy for performance-based growth opportunities and skill development in communication and sales.

Qualifications

• Comfortable with cold calling and follow-ups.
• Graduates or undergraduates can apply, freshers welcome.
• Ability to handle targets and work independently.

Responsibilities

• Make outbound calls to explain courses and follow-up.
• Handle walk-in students professionally.
• Guide students in choosing suitable courses.
• Answer queries via calls and in person.
• Prepare daily/weekly reports on leads and admissions.

Skills

Strong communication skills

Cold calling proficiency

Friendly and confident approach

Basic computer knowledge (Excel, CRM tools)

Education

Graduates or undergraduates

Tools

Google Sheets

CRM tools

Job description

Academic Counsellor – Admissions & Student Guidance

Location: Nagpur (Work from Office)

Hours: 9:30 AM – 6:30 PM | Mon–Sat

Employment Type: Full-Time

About Us

Zappcode Academy is focused on helping students build real‑world tech skills and careers. We’re looking for a confident and student‑friendly Academic Counsellor who enjoys talking to people, guiding students, and converting leads into successful admissions.

If you’re comfortable with calls, walk‑ins, and helping students choose the right career path — this role is for you.

What You’ll Be Doing

Lead Calling & Follow‑ups

• Make outbound calls to student leads and explain our courses
• Follow up with interested students and parents
• Maintain call records and lead status updates

Walk‑in Handling

• Handle walk‑in students and parents professionally
• Understand student goals and recommend suitable courses
• Explain course details, duration, fees, and career outcomes

Admissions & Counselling

• Guide students in choosing the right course based on interest and background
• Support the admission process from enquiry to enrollment
• Build trust and long‑term relationships with students

Query Handling

• Answer student queries via calls, WhatsApp, and in person
• Resolve concerns related to courses, fees, and schedules

Reports & Analysis

• Prepare daily/weekly reports for leads and follow‑ups, admissions and conversions, fees collection status
• Support management with basic analysis and insights

What We’re Looking For

• Strong communication and convincing skills
• Comfortable with cold calling and follow‑ups
• Friendly, confident, and student‑focused approach
• Basic computer knowledge (Excel, Google Sheets, CRM tools)
• Ability to handle targets and work independently

Nice to Have (Not Mandatory)

• Experience in education counselling or sales
• Knowledge of IT/technical courses
• Experience handling fees and admission documentation
• Sales or tele‑calling background

Who Can Apply?

• Graduates or undergraduates
• Freshers with good communication skills are welcome
• Candidates looking to build a career in counselling, admissions, or sales

Why You’ll Love Working With Us

• Performance‑based growth opportunities
• Real exposure to admissions and student management
• Work in a fast‑growing academy environment
• Skill development in communication and sales
• Be part of students’ career journeys