Academic Counsellor

White Force Outsourcing Services; Gurugram District; On-site; INR 250,000 - 450,000; Full time

Job summary

White Force Outsourcing Services in Gurugram is seeking an Academic Counsellor to be the first point of contact at the reception desk. You will guide learners on programmes, eligibility, and admissions, and convert inquiries into enrollments through structured counselling.

The role requires strong communication, presentation, and organizational skills, with front-desk experience and familiarity with education sector processes.

Qualifications

• 2+ years experience as Academic Counsellor.
• Strong understanding of counselling processes and enrollment cycles.
• Excellent communication, interpersonal and convincing skills.
• Presentable, well-organized, and comfortable managing front-desk responsibilities.

Responsibilities

• Handle front-desk academic counselling and walk-in enquiries.
• Guide prospective learners on programme details, eligibility and admission process.
• Convert enquiries into enrollments through structured counselling.
• Maintain enquiry records and follow up with prospective learners.
• Coordinate with the academic and admissions team for smooth onboarding.

Skills

Communication skills

Front-desk handling

Enrollment guidance

Walk-in counselling

Team coordination

Job description

We're Hiring | Academic Counsellor

We are building a future-ready learning ecosystem that bridges industry expertise with practical education. We are looking for an Academic Counsellor to join our team and be the first point of contact for learners at our reception desk. If you have hands-on academic counselling experience, strong communication skills, and genuinely enjoy guiding students toward the right learning path, we would love to hear from you.

Key Responsibilities:

• Handle front-desk academic counselling and walk-in enquiries.
• Guide prospective learners on programme details, eligibility and admission process.
• Convert enquiries into enrollments through structured counselling.
• Maintain enquiry records and follow up with prospective learners.
• Coordinate with the academic and admissions team for smooth onboarding.

Eligibility:

• Minimum 2 years of experience as an Academic Counsellor (mandatory).
• Strong understanding of academic counselling processes and enrollment cycles.
• Excellent communication, interpersonal and convincing skills.
• Presentable, well-organized, and comfortable managing front-desk responsibilities.
• Prior experience in an educational institute, coaching centre, or edtech company preferred.

Location: Gurugram Sector - 18