5. Quality Head

Furnitechseating; Pune District; On-site; INR 600,000 - 1,000,000; Full time

Job summary

Furnitechseating in India is seeking a Quality Manager to ensure products meet legal standards and customer expectations. The role requires thoroughness, an eye for detail, and responsibility toward customers and the competition.

You will inspect final output, develop quality control processes, maintain documentation and reports, and drive improvements while coordinating with suppliers and internal teams.

Qualifications

• Understanding Customer Expectation and Customer Relation
• Developing quality control processes
• Process Quality Control
• Quality Assurance Reports
• Incoming Quality (Raw Material)

Responsibilities

• Understanding Customer Expectation and Customer Relation
• Developing quality control processes
• Process Quality Control
• Quality Assurance Reports
• Incoming Quality (Raw Material)
• Monitoring and evaluating internal quality processes
• Evaluating final products
• Planning Apprising and Monitoring Vendors and Customer Grievances
• Gathering product Complains and resolve
• Creating Brand Standards
• Understand customer needs and requirements to develop effective quality control processes
• Devise and review specifications for products or processes
• Set requirements for raw material or intermediate products for suppliers and monitor their compliance
• Ensure adherence to health and safety guidelines as well as legal obligations
• Supervise inspectors, technicians and other staff and provide guidance and feedback
• Oversee all product development procedures to identify deviations from quality standards
• Inspect final output and compare properties to requirements
• Approve the right products or reject defectives
• Keep accurate documentation and perform statistical analysis
• Solicit feedback from customers to assess whether their requirements are met
• Submit detailed reports to appropriate executives
• Be on the lookout for opportunities for improvement and develop new efficient procedures

Skills

Quality management

Process control

Documentation & reporting

Vendor & customer liaison

Health & safety compliance

Job description

To inspect the final product to make sure it has been built with compliance to legal standards and meets customer expectations. A great quality manager is thorough and observant with an eye for detail.

They must fully understand the requirements for the product or service and have a sense of responsibility towards our potential and existing customers as well as the competition.

The goal is to help preserve our reputation by ensuring that our products and services are capable to drive sustainable growth.

Responsibilities

• 1. Understanding Customer Expectation and Customer Relation
• 2. Developing quality control processes
• 3. Process Quality Control
• 4. Quality Assurance Reports
• 5. Incoming Quality (Raw Material)
• 6. Monitoring and evaluating internal quality processes
• 7. Evaluating final products
• 8. Planning Apprising and Monitoring Vendors and Customer Grievances
• 9. Gathering product Complains and resolve
• 10. Creating Brand Standards
• 11. Understand customer needs and requirements to develop effective quality control processes
• 12. Devise and review specifications for products or processes
• 13. Set requirements for raw material or intermediate products for suppliers and monitor their compliance
• 14. Ensure adherence to health and safety guidelines as well as legal obligations
• 15. Supervise inspectors, technicians and other staff and provide guidance and feedback
• 16. Oversee all product development procedures to identify deviations from quality standards
• 17. Inspect final output and compare properties to requirements
• 18. Approve the right products or reject defectives
• 19. Keep accurate documentation and perform statistical analysis
• 20. Solicit feedback from customers to assess whether their requirements are met
• 21. Submit detailed reports to appropriate executives
• 22. Be on the lookout for opportunities for improvement and develop new efficient procedures