Job Description
Position Title
Assistant Manager - Payment Administration
Function, Responsibility Level
Operations Accounting
Reports to
Manager - Operations
Location
Noida (Center 59) / India
Span of Control
2-5 Associates/ Sr Associates
Position Type
Permanent
Basic Function
- Managing Vendor Invoice processing
- Liaison with Vendor
- Monitor & reconcile unclaimed property accounts.
- Conducting Quality Checks
- Master Data Maintenance
- Travel & Expense
Essential Functions
The primary responsibilities of this role include –
- Knowledge & deep understanding of P2P cycle
- End to end invoice review before releasing payment to vendor
- Perform year end 1099 tax reporting as per process guideline
- Filing state reports & remits unclaimed property in accordance with state rules, guidelines & best practices.
- Prepares & coordinates printing and mailing of due diligence notices and help onshore posting of required advertisement.
- Track aged items, perform follow‑ups with business, internal stakeholders & suppliers
- Collaborating with internal teams, stakeholder and supplier for any dispute.
- To ensure adherence to published procedures and timescales.
- Analyze and research all discrepancies/ open items and resolve any queries relating to invoices/ payments/ vendor setups & provide back‑ups for all discrepancies
- Ensure that the assigned targets are met in accordance with SLA and Internal standards.
- Ensure adherence to established attendance schedules
Performance Parameters
- Process performance as per agreed KPIs
- Attendance & schedule adherence
- Team objectives
Primary Interactions
- Internal Manager/Sr. Manager for the purpose of settling issues left unresolved
- Subject Matter Expert for the purpose of handling process related issues, queries and escalated transactions
- QCA for the purpose of associate performance feedback and audit in order to update the training curriculum
- External Onshore stakeholders to review the performance and business improvement initiatives
- Onshore trainers, SMEs and Operations for the purpose of developing and updating training curriculum, provide feedback on training and discussing specific action plans
- Escalation teams at the client end for the purpose of seeking clarifications & answering queries
Work Experience & Other Requirements
- Commerce Graduate with at least 4+ years of experience (Industry+ BPO)
- 3+ years prior experience of working in AP Payment with exposure to month close activities
- Fundamental knowledge of end to end P2P cycle must be strong
- Good knowledge of Purchase Orders
- Good knowledge of PO and Non PO invoices processing
- Good Knowledge of AP Payment Processing, includes payment proposal, payment run & payment modes
- Good knowledge of daily, weekly & monthly reporting
- Experience or exposure of Payment QC process is preferred
- Good communication and analytical skills
- Good Computer navigation and advanced excel skills
- Comprehension skills – should be able to read, interpret business documents
- Good communication & business writing skills. Ability to liaison with multiple departments
Date