2 BRANCH MANAGER

PeopleStrong; Rajasthan; On-site; INR 500,000 - 700,000; Full time

Job summary

PeopleStrong is seeking a proactive Branch/Field Marketing professional in Rajasthan to manage relationships with customers, study market trends, and drive marketing initiatives. The role emphasizes profitability, cross-selling, and collaboration across departments to ensure smooth operations and high customer satisfaction.

Key responsibilities include maintaining customer relationships, conducting field visits, and leading team coaching and knowledge sharing to support business growth and

Qualifications

• Experience in coaching and mentoring teams.
• Proven ability in business development and relationship building.

Responsibilities

• Maintain regular and continuous relationship with existing and potential customers.
• Study market trends to identify opportunities for up-sell/cross-sell of products.
• Initiate and participate in marketing efforts to achieve targets.
• Ensure customer delight through efficient service and retention of customers.
• Achieve branch profitability by meeting targets and efficient operations.
• Conduct field visits for marketing and collection activities as required.
• Collaborate with departments to ensure smooth branch operations and compliance.
• Oversee risk management, audit, and the upkeep of branch records and assets.
• Lead training and knowledge sharing to develop the team and business growth.

Skills

Coaching & Mentoring

Business Development

Communication Skills

Job description

• Maintain regular & continuous relationship with existing and potential customers.
• Constant study of market and identify market trends to - aid innovation and/or to meet the need(s) of customers by up-sell/cross sell of products.
• Initiate, implement/coordinate and participate in marketing for achieving the above.
• Achieve customer delight through e?cient customer service. Retain existing customers and acquire new continuously.

Product – Process Championship

• Achieve branch targets and ensure pro?tability of the unit (branch).
• Will involve in Field Visits for Marketing / Collection activities basis to branch requirements
• Collaborate with various departments to ensure smooth functioning of the branch.
• Ensure operational adherence as per Manual of Instructions and laid down policies and practices. Mitigation & Prevention of Risk (material & people) by early and timely detection of fraud(s) and up-hold the vision & values of the Organization and goodwill of customers.
• Recovery of receivables: To ensure organization’s revenue ?ow and protect customer’s long-term interest by regular monitoring and follow up. Should adhere to the operation protocols mandated by the organization.
• E?cient maintenance of branch books of accounts, documents and statutory records and upkeep of branch premises and physical Assets. Liaison and coordination with statutory authorities and/or external agencies and ensure compliance adherence, rule of Law.
• Role will come under the purview of Audit & Gold Inspection.
• Should focus on branch profitability & ensure that assigned branch is profitable

People Championship

• Ensure proper handholding and timely/continues training of the team.
• Encourage acquiring and sharing of knowledge by team members and proactively participate in knowledge sharing for the development of business and career progression of team.

Knowledge, Skills & Attributes

• Coaching & Mentoring
• Business Development
• Communication Skills – Proficiency in local language and English