1970750-Senior Manager

EXL; Gurugram District; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

EXL Services seeks a seasoned Portfolio Analytics expert to develop predictive solutions for customer targeting, segmentation, and lookalike modeling. The role focuses on turning data into actionable insights that drive card activation and spend across channels.

You will collaborate with cross-functional teams, manage data science projects end-to-end from conception to deployment, and clearly communicate findings to both technical and non-technical stakeholders, including clients.

Qualifications

• 6–8 years in data science with at least 4 years in BFSI.
• Proficient in Python and libraries like pandas, scikit-learn, NumPy.
• SQL experience is mandatory.
• Experience building predictive models on large datasets & feature engineering.
• Experience developing models using XGBoost ML algorithm.
• Strong analytical and problem-solving skills.
• Excellent communication and teamwork skills.

Responsibilities

• Develop predictive solutions for targeting and segmentation.
• Identify actionable insights through data-driven analysis.
• Understand client problems and build data-driven frameworks.
• Provide project management oversight, including planning, execution, and monitoring.
• Share timely project updates with stakeholders, ensuring clear communication throughout the project lifecycle.
• Collaborate with cross-functional teams to understand needs and provide insights.
• Communicate findings to both technical and non-technical audiences.

Skills

Python

SQL

XGBoost

Data science

Analytical thinking

Communication

Teamwork

Tools

pandas

scikit-learn

NumPy

Job description

Portfolio Analytics

Develop predictive solutions like segmentation/lookalike models for targeting of customers basis segments/persona, merchants.

• Identifying actionable insights through data driven analysis – e.g. Driving card activation to increase spends & engagement.
• Understand the client’s business problems and develop data driven frameworks in line with their growth strategy.
• Devise analytical framework & strategies – e.g. Drive higher customer card spends across channels & corridors, etc.
• Provide project management oversight, including planning, execution, and monitoring of projects.
• Share timely project updates with stakeholders, ensuring clear and consistent communication throughout the project lifecycle
• Manage data science projects from conception through to deployment, ensuring timely and successful project delivery.
• Collaborate with cross-functional teams such as Product, Operations, and other stakeholders to understand their needs and provide data-driven insights.
• Communicate findings and recommendations to both technical and non-technical audiences.

Qualifications

• Minimum of 6-8 years of work experience in Data science roles with at least 4 years of experience in BFSI.
• Working experience in Python and relevant libraries (e.g., pandas, scikit-learn, NumPy, Python environments).
• Working experience in SQL is mandatory.
• Working experience in building predictive models on large datasets & feature engineering.
• Working experience in developing models using XGBoost ML algorithm.
• Strong analytical and problem-solving skills.
• Excellent communication and teamwork skills.
• Strong ability to translate complex data into actionable insights.