Associate Manager - Customer Analytics

Tredence Inc.; Bengaluru; On-site; INR 4,000,000 - 7,000,000; Full time

Job summary

Tredence Inc. Bengaluru is seeking an experienced analytics leader to guide marketing and customer analytics for Fortune 100 BFSI clients. You will translate complex data into actionable insights and scalable data products that drive business impact.

Collaborate with stakeholders across the organization, design experiments, run AB tests, and apply ML techniques—regression, classification, and unsupervised learning—while building dashboards in Tableau or Power BI and deploying on GCP/AWS/Azure.

Qualifications

• 6+ years of professional experience in Analytics, BFSI or similar, customer analytics projects.
• Demonstrated capability in machine learning domains such as regression, classification, unsupervised learning.
• Experience in marketing analytics, evaluating campaign effectiveness, test and learn, AB testing, market mix modeling, and multi-touch attribution.
• Experience working in Data Products and experience in developing Retail Data Models, Customer Data Models, Promotions Data Models, etc.
• Advanced programming skills in SQL, Python, and A/B Testing
• Experience working with platforms such as GCP, Azure, AWS, Databricks, Snowflake.
• Knowledge of data visualization tools like Tableau and PowerBI to craft insightful visual reports and dashboards.
• Effective communication skills, adept at presenting complex insights to stakeholders in a clear and impactful manner.

Responsibilities

• Work with Fortune 100 BFSI clients on marketing and customer analytics.
• Collaborate with stakeholders to gather requirements and translate them into analytical solutions.
• Bridge business needs with analytical capabilities and data products.
• Leverage AI/ML and Gen AI to build scalable analytics architectures.

Skills

SQL

Python

A/B Testing

Marketing Analytics

Customer Analytics

Machine Learning

Data Visualization

Communication

Tools

GCP

Azure

AWS

Databricks

Snowflake

Tableau

Power BI

Job description

• Work with clients leading marketing & customer roles at Fortune 100 BFSI.
• Work closely with stakeholders across the organization to gather requirements and understand the underlying business problems.
• Serve as the bridge between business needs and analytical solutions.
• Leverage your expertise in Data such as Marketing, Customer Data, Risk, AML, Campaign Data, to provide effective solutions. Utilize knowledge of AI/ML and Gen AI to build solutions and architecture to align the client.

Must-Have Skills:

• 6+ years of professional experience in Analytics, showcasing demonstrated expertise in BFSI or similar, customer analytics projects
• Demonstrated capability in machine learning domains such as regression, classification, unsupervised learning.
• Experience in marketing analytics, evaluating campaign effectiveness, test and learn, AB testing, market mix modeling, and multi-touch attribution.
• Experience working in Data Products and experience in developing Retail Data Models, Customer Data Models, Promotions Data Models, etc.
• Advanced programming skills in SQL, Python, and A/B Testing, capable of leading and guiding teams.
• Experience working with platforms such as GCP, Azure, AWS, Databricks, Snowflake, etc.
• Knowledge of data visualization tools like Tableau and PowerBI to craft insightful visual reports and dashboards.
• Effective communication skills, adept at presenting complex insights to stakeholders in a clear and impactful manner.

Note - We are looking for the candidates who can join us by Immediate to 30 days.