Jobs in Ireland

Musgrave is one of Europe’s most successful family-owned businesses, with a rich 150-year legacy in food and brand innovation. We're proud to serve communities across Ireland and Spain, feeding one in three people every day through 18 iconic brands like SuperValu, Centra, Mace, Frank and Honest, and Musgrave MarketPlace.

By supporting thousands of retail and foodservice family businesses, we make a positive impact on the communities they serve. We're committed to becoming the most trusted and sustainable business in Ireland, and we're looking for dynamic, forward-thinking individuals to join us on this journey.

We are seeking a technically strong IT Business Analyst to join our AI & Automation team, driving the identification, analysis and implementation of innovative solutions that make use of Artificial Intelligence (AI) and Digital Process Automation.

• Act as the bridge between business stakeholders and technical teams, ensuring that solutions are delivered efficiently and deliver measurable business value.
• Requirements Gathering & Analysis: Work closely with business stakeholders to identify opportunities for automation, AI driven process improvements.
• Document business requirements, use cases and workflows with a strong emphasis on clarity and completeness.
• Translate complex business needs into actionable requirements for technical teams.

• Assess and recommend solutions utilising Generative AI, Machine Learning and Digital Process Automation tools.
• Partner with technical teams to design solutions that align with business objectives and regulatory requirements.
• Define acceptance criteria and validate delivered solutions against business needs.

• Act as a trusted advisor to business leaders, combining deep company knowledge with expertise in emerging technologies.
• Communicate complex technical capabilities in a business-friendly manner.
• Build consensus across teams and manage expectations effectively.

• Identify inefficiencies in current processes and propose AI or automation-based enhancements.
• Support change management initiatives to ensure smooth adoption of new solutions.
• Continuously assess outcomes to ensure long-term value realisation.

• Support development team in embedding best practice agile software development.
• Develop a culture of rapid deployment and iterative improvements.
• Work as a conduit with the business for incorporating regular feedback into product development.

• Proven experience as a Business Analyst or similar role, ideally in food retail, wholesale, supply chain, or technology-driven environments.
• Strong internal knowledge of company operations, processes and systems.
• Familiarity with emerging technologies such as AI/ML models and Digital Process Automation platforms.
• Excellent skills in requirements gathering, process mapping and stakeholder engagement.
• Strong analytical and problem-solving capabilities.
• Ability to communicate effectively with both technical and non-technical audiences.

• Hands-on experience with AI/automation tools.
• Exposure to agile methodologies and working within cross-functional teams.
• Understanding of data governance, compliance and ethical considerations around AI adoption.

• Career Development: With a commitment to your personal and professional growth, Musgrave offers numerous opportunities for advancement and learning.
• Collaborative Environment: Work alongside a passionate team, where your contributions will make a significant impact.
• Innovation Focus: Be part of a company that values forward-thinking solutions.
• Community Focus: Be part of a company that truly values its communities and strives to make a positive impact.

Musgrave is an equal opportunities employer. We encourage applications from diverse candidates. If we can make any accommodations to enable you to be the best version of yourself during the interview, please let us know.