Head of Technology Supplier Management

Primark Stores Limited; Dublin; On-site; EUR 100,000 - 130,000; Full time

Job summary

A leading retail company in Dublin is looking for a Head of Technology Supplier Management to drive global partnerships and maximize efficiency. You will have 8–10 years in IT, with strong negotiation skills and a customer-centric approach. This role offers a competitive package including healthcare, pension, and flexible leave options, ensuring you thrive in a dynamic environment.

Benefits

Healthcare

Pension

Potential bonus

27 days of leave plus bank holidays

Tax Saver Tickets

Fitness centre

Subsidised cafeteria

Qualifications

• 8–10 years in complex IT environments, with 3–5 years in senior leadership roles.
• Proven ability to manage large-scale partnership deals in heavily outsourced environments.
• Strong track record in contract tendering, negotiations, and advanced supplier management.

Responsibilities

• Drive global strategic partnerships to unlock opportunities and efficiency.
• Act as a commercial escalation point in senior partner governance forums.
• Ensure effective governance and relationships with all technology suppliers.

Skills

Leadership & Experience

Strategic Partnership Expertise

Contract & Negotiation Skills

Relationship Building

Communication Excellence

Analytical & Strategic Thinking

Innovation & Change Leadership

Decision-Making & Problem Solving

Adaptability & Resilience

Customer-Centric & Collaborative

Entrepreneurial Mindset

Integrity & Professionalism

Influence & Leadership

Planning & Detail Orientation

Job description

Head of Technology Supplier Management

Because we strive to put people first. Culture, our way.

People & Culture at Primark

What’s a career at Primark all about? The positive impact you’re making, the experiences you’re having and the people you’re with. You’re our inspiration. Embrace what sets you apart, own your career and develop in ways you never expected. Leave your mark. And do it your way.

What you’ll do

Here at Primark, we want everyone to feel valued – so please bring your authentic self to work, of course with some other key experience and abilities for this role in particular:

• Lead Technology Supplier Management – Drive global strategic partnerships to unlock opportunities beyond spend leverage.
• Deliver Efficiency & Value – Maximize commercial and operational benefits from global supplier relationships.
• Senior Stakeholder Influence – Act as a commercial escalation point and represent Primark in senior partner governance forums.
• Strategic Supplier Strategy – Design, implement, and embed the strategy across Technology teams, business stakeholders, and external partners.
• Governance & Relationship Management – Ensure effective governance and meaningful relationships with all technology suppliers, partners, and alliances.
• Collaboration with Procurement – Work closely with Heads of Category to align supplier selection and contract management for best outcomes.
• Reporting Line – Report to the Technology Planning, Governance & Delivery Director.
• Key Objective – Build and manage best-in-class strategic partnerships leveraging expertise and experience.

What you’ll get

People are at the heart of what we do here, so it’s essential we provide you with the right environment to perform at your very best. Let’s talk lifestyle: Healthcare, pension, and potential bonus. 27 days of leave, plus bank holidays and if you want, you can buy 5 more. Because Primark is all about tailoring to you, we offer Tax Saver Tickets, fitness centre, and a subsidised cafeteria.

What you’ll bring

At Primark, we focus on assisting you in developing your mindset and skillset to you reach your potential. Here’s a more detailed breakdown of the experience you’ll need:

• Leadership & Experience – 8–10 years in complex IT environments, with 3–5 years in senior leadership roles managing suppliers.
• Strategic Partnership Expertise – Proven ability to manage large-scale partnership deals in heavily outsourced environments, ideally retail.
• Contract & Negotiation Skills – Strong track record in contract tendering, negotiations, and advanced supplier management.
• Relationship Building – Trusted advisor with experience in shaping business strategies and developing senior stakeholder relationships.
• Communication Excellence – Exceptional verbal and written skills to convey complex concepts to diverse audiences.
• Analytical & Strategic Thinking – Advanced analytical skills, understanding of UX best practices, and ability to set clear strategic direction.
• Innovation & Change Leadership – Ability to foster a culture of innovation, challenge paradigms, and maintain performance.
• Decision-Making & Problem Solving – Skilled in research, risk identification, solution design, and timely decision-making.
• Adaptability & Resilience – Thrives in fast-paced, changing environments while delivering best-in-class solutions.
• Customer-Centric & Collaborative – Promotes customer focus, collaborates across teams, and builds trusted relationships.
• Entrepreneurial Mindset – Seeks new opportunities for balanced growth and operational improvement.
• Integrity & Professionalism – Operates with high ethics, diplomacy, and transparency; manages sensitive matters confidentially.
• Influence & Leadership – Ability to lead, coach, and inspire others while driving change and high standards.
• Planning & Detail Orientation – Strong organizational skills, multitasking ability, and attention to detail with strategic oversight.

About Primark

At Primark, people matter. They’re the beating heart of our business and the reason we’ve grown from our first store in Dublin in 1969 to a £9bn+ turnover business and over 80,000 colleagues and over 440 stores in 17 countries today. Our values run through everything we do. In essence, we're Caring and always strive to put people first. We're also Dynamic, bravely pushing the boundaries to stay ahead. And finally, we succeed Together.

If you need any reasonable adjustments or have an accessibility request, during your recruitment journey, such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology please contact your talent acquisition specialist.

All offers of employment are subject to background checks, including right to work, reference education and for some roles criminal, and financial checks. If you have any concerns, please reach out to our talent acquisition team to discuss.

Our fashion isn’t one-size-fits-all and neither is our culture. Primark promotes equal employment opportunity, we strive to create an inclusive workplace where people can be themselves, access opportunities and thrive together.

REQ ID: JR-3080