Zambrero Supervisor

Junction 14 Mayfield; Monasterevin; On-site; EUR 30,000 - 38,000; Full time

Benefits offered by this job

60% Staff Discount

Peer Awards Scheme

Employee Referral Scheme

Free On-site staff parking

Excellent Career Progression Opportuni

Bike to Work Scheme

Job summary

Junction 14 Mayfield in Monasterevin, Co.Kildare, is seeking a proactive Zambrero Supervisor to manage daily operations, coach staff and uphold top service standards. The role demands leading a positive team culture and delivering exceptional customer experiences across weekdays and weekends.

You will drive sales, manage rosters, monitor KPI progress, and maintain HACCP compliance while ensuring quality and safety in all food preparation and service activities.

Qualifications

• At least 2 years of experience in a Supervisor/Team Leader role.
• Excellent HACCP hygiene knowledge and food safety.
• Strong customer focus and problem-solving abilities.
• Able to lead and motivate a team; maintain standards.

Responsibilities

• Lead the Zambrero team and ensure the department maintains high quality, service and cleanliness.
• Train, develop and drive the team to deliver a positive customer experience.
• Ensure food is prepared, presented and served to the highest standard.
• Continuously introduce ideas to increase sales and standards.
• Roster shifts and take overall responsibility for the operation of Zambrero.
• Create a positive working environment and motivate the team to be fully competent.
• Achieve KPIs and targets; ensure HACCP documentation is up to date; excel in health and safety audits.
• Address and resolve customer complaints promptly and efficiently.

Skills

Customer service

Team leadership

HACCP knowledge

Attention to detail

Integrity

Teamwork

Communication

Job description

We are seeking an energetic and innovative Zambrero Supervisor for Junction 14 Mayfield, Monasterevin, Co.Kildare.

Junction 14 Mayfield prides itself on creating an excellent customer experience with its positive team and working environment.

This is a full time role and flexibility to work weekdays + weekends is required.

Key Responsibilities As Our Supervisor

• Lead the Zambrero Team and ensuring the department maintains the highest levels of Quality, Service and Cleanliness.
• Training, developing and driving the team to deliver positive customer experience.
• Ensuring food is prepared, presented and served to the highest standard
• Continuously bringing forth new ideas to increase sales and standards of the department.
• Roster shifts and take overall responsibility for the operational running of Zambrero.
• Create a positive working environment within the Zambrero Team and motivate and monitor the team so they are fully competent in their roles
• Achieve all KPI's and targets set by the Management. Ensure all HACCP documentation is up to date. Excel through annual health and safety audits.
• To ensure that all complaints are dealt with immediately, promptly and efficiently.

Employee Benefits:

• 60% Staff Discount
• Peer Awards Scheme
• Employee Referral Scheme
• Free On-site staff parking
• Excellent Career Progression Opportunities
• Bike to Work Scheme

The successful candidate must possess:

• Customer Focus - awareness that the customer comes first. You must have a passion for delivering excellent levels of service!
• Be able to address and resolve customer concerns.
• Excellent knowledge of HACCP hygiene systems and food safety.
• Personal Drive - you don't need to be told what to do. You know what is required to succeed and you go about doing it.
• Great attention to detail.
• Integrity - honesty is the best policy when it comes to team work, and respect for everyone who you come into contact with, colleagues and customers alike.
• Teamwork - you get on great working in a team. You know when you are required to lead and follow
• At least 2 years experience in a Supervisor/Team Leader position
• At this time we do not require the assistance of recruitment agencies***