Workplace Technology & Operations Co-Ordinator

Hollybank Trustees Ltd; Dublin; On-site; EUR 45,000 - 50,000; Full time

Job summary

Aramark Ireland is seeking a Workplace Technology & Operations Co-Ordinator to manage the day-to-day workplace technology, facilities operations and services. This role ensures a seamless employee experience through AV solutions, meeting room technology, workplace systems, reporting and vendor management.

The position requires 3+ years in Workplace Operations or Facilities Management, strong Excel and Power BI reporting skills, experience with MS Teams and Zoom, and excellent stakeholder

Qualifications

• 3+ years in Workplace Operations, Facilities Management, or Technical FM.
• Excellent Excel and reporting capabilities.
• Experience with Power BI or BI tools.
• Familiarity with MS Teams and Zoom for meeting tech.
• Strong fault-finding and stakeholder management skills.

Responsibilities

• Provide on-site support for workplace technology and AV systems.
• Troubleshoot and resolve technology issues, escalate when needed.
• Coordinate maintenance, office moves, and workplace changes.
• Monitor vendor performance and ensure service levels are met.
• Produce KPI reports and dashboards using Excel and Power BI.
• Conduct workplace audits for health & safety and service standards.

Skills

3+ years' experience in Workplace Ops

Strong Excel skills

Reporting skills

Stakeholder management

Troubleshooting

Tools

Power BI

SQL

MS Teams

Zoom

Job description

Workplace Technology & Operations Co-Ordinator

Aramark Ireland

Location: On site / Dublin, Ireland
job type: Permanent / Full-time
Sector and subsector: Facilities Management | Facilities Assistant
Annual Salary range:from € 45,000.00 to € 50,000.00

The Workplace Technology & Operations Lead is responsible for the day-to-day management and continuous improvement of workplace technology, facilities operations and workplace services. This role ensures a seamless employee experience through the effective delivery of AV solutions, meeting room technology, workplace systems, reporting and vendor management.

• Provide onsite support for workplace technology, including AV systems, meeting rooms, MS Teams, Zoom and room booking platforms.
• Troubleshoot and resolve workplace technology issues, escalating where required.
• Coordinate maintenance activities, office moves, workplace changes and events.
• Monitor vendor performance and ensure service delivery standards are achieved.
• Produce KPI reports and dashboards using Excel, Power BI and other reporting tools.
• Conduct workplace audits and ensure compliance with health & safety and service requirements.
• Identify and implement improvements to workplace technology, operational efficiency and employee experience.
• 3+ years' experience in Workplace Operations, Facilities Management, Workplace Technology or Technical FM.
• Experience supporting AV systems, meeting room technology, MS Teams and Zoom.
• Strong Excel and reporting skills.
• Excellent troubleshooting, customer service and stakeholder management skills.
• Experience with Power BI, SQL or business intelligence tools.
• Knowledge of smart workplace technologies and occupancy analytics.
• Experience supporting workplace transformation or technology projects.