Weekend reception (2026-391)

Mowlam Healthcare Group; Waterford; On-site; EUR 17,000 - 22,000; Part time

Job summary

Mowlam Healthcare Group in Tramore Nursing Home is seeking a Weekend Receptionist on a part-time basis. As the first point of contact, you will greet visitors, answer calls, and provide basic admin support.

You will coordinate front-desk activities, manage post and supplies, assist with recruitment systems and rostering, and uphold professional, detail‑oriented service within the Care Centre environment. Fluent English, strong multitasking, and proficiency in MS Office are essential; Garda

Qualifications

• Proven experience as a Receptionist, Front of House or similar role.
• Proficiency in Microsoft Office Suite.
• Hands-on experience with office equipment (printers, scanners).
• Fluent in English (oral and written).
• Ability to multitask and manage changing priorities.

Responsibilities

• Greet and welcome visitors at the reception.
• Answer, screen, and forward incoming phone calls.
• Keep reception area tidy and well-stocked.
• Provide basic information in-person and via email/phone.
• Receive, sort and distribute daily post/deliveries.
• Order front office supplies and manage stock inventory.
• Carry out general clerical duties (filing, photocopying, etc.).
• Assist with updating Care Centre policies and procedures.
• Help with visitor bookings and tour viewings.
• Support rostering uploads in the TMS system and recruitment processes.
• Assist with text communications system and candidate management.
• Process payments via card terminal and issue receipts when required.

Skills

Reception experience

MS Office

Office equipment

Attention to detail

Multitasking

Customer service

Education

Office Administration

Job description

Job Description

We are now looking for a Weekend Receptionist to join the team in Tramore Nursing Home on a Part time basis. As Receptionist, you will be the first point of contact for our centre. The Receptionist will offer administrative support across the organization, as well as welcoming and greeting people who visit the Care Centre. The Receptionist will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls. Multitasking skills are essential for this position. You should be able to deal with multiple priorities in a timely and effective manner.

Purpose of the Role

The Reception role will consult with the Director of Nursing and Administrator on a day-to-day basis and serve as a crucial point of contact for any administrative area concerning the Care Centre.

What does this role entail?

• Greet and welcome visitors as soon as they arrive at Castle Gardens Nursing Home.
• Answer, screen, and forward incoming phone calls.
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g., pens, forms, and brochures).
• Provide basic and accurate information in-person and via phone/email.
• Receive, sort, and distribute daily post/deliveries.
• Order front office supplies and keep inventory of stock.
• Perform other clerical duties such as filing, photocopying, transcribing, and faxing.
• Support with updating the policies and procedures of the Care Centre.
• Assist with the visitor booking system.
• Assist with Care Centre viewings and Enquiry Management on EpicCare.
• Assist with TMS system uploading of rosters.
• Assist with Candidate Management System (recruitment)
• Assist with '3' Text Communications system.
• Accept Payments via card terminal and issue receipts to residents / relatives when required.

What are the qualifications/skills needed?

• Proven experience as a Receptionist, Front of House or similar role.
• Proficiency in Microsoft Office Suite.
• Hands-on experience with office equipment (e.g., printers, scanners).
• Professional attitude with outstanding attention to detail.
• Ability to deal with several tasks concurrently and deal with changing priorities.
• Ability to be resourceful and proactive when issues arise.
• Multitasking and time-management skills, with the ability to prioritize tasks.
• Customer service attitude.
• Fluent in both oral and written English.
• Relevant qualification in Office Administration is a plus.

All posts are subject to satisfactory references, medical and Garda vetting.

Note This job description is intended to give the post holder an appreciation of the role and the range of duties, it does not attempt to detail every activity. Given the nature of the work, it must be stressed that maximum flexibility is required to work in the Care Centre. Specific tasks and objectives will be agreed with the post holder periodically by the Director of Nursing.