Warehouse Team Lead - Safe, Efficient Deliveries & Coaching

The Sofa Delivery Company; Ireland; On-site; EUR 33,000 - 41,000; Full time

Benefits offered by this job

Competitive salary

Annual bonus

Product discounts: DFS and Sofology

Wellbeing support

Career growth

Enhanced leave

Job summary

The Sofa Delivery Company in Ireland is hiring for a delivery team leader to oversee two-person delivery teams and ensure safe handling of customer orders. You will enforce Health & Safety policies and maintain tidy warehouse areas, freestock displays, and stock security.

Ideal candidates have strong customer service experience, are physically fit to lift furniture, and can coach teams to deliver outstanding service while building relationships with store management.

Qualifications

• Likely required: strong customer service experience and professional conduct.
• Physically fit and able to lift/move furniture as part of the role.
• Experience leading a delivery or driver team is a plus.

Responsibilities

• Manage delivery teams to ensure safe handling and accurate fulfilment of orders.
• Rigorously apply Health & Safety policies across the operation.
• Keep warehouse areas clean and freestock displays maintained.
• Oversee stock storage, security, and compliance with company directives.
• Cultivate relationships with Retail Managers to ensure service excellence.

Skills

Customer service

People management

Team leadership

Regulatory compliance

Job description

The Sofa Delivery Company in Ireland is hiring for a delivery team leader to oversee two-person delivery teams and ensure safe handling of customer orders. You will enforce Health & Safety policies and maintain tidy warehouse areas, freestock displays, and stock security.

Ideal candidates have strong customer service experience, are physically fit to lift furniture, and can coach teams to deliver outstanding service while building relationships with store management.