Store Team Leader: Elevate Customer Experience & Ops

Homesavers; Thurles; Remote; EUR 26,000 - 34,000; Full time

Job summary

Homesavers in Ireland seeks a Retail Team Leader to oversee day-to-day store operations and support retail leaders. You will drive excellent customer service, ensure product availability, and manage stock and displays on the shop floor.

You will lead and train staff, assist with deliveries and inventories, open/close the store, and uphold security, till controls, and procedures to achieve consistent standards and results.

Qualifications

• Strong customer service and communication skills.
• Reliable, responsible, with flexible availability.
• Experience in leading a team.
• Retail experience is an advantage to have.

Responsibilities

• Replenish stock, maintain displays, and ensure product availability.
• Maintain store cleanliness.
• Assist with deliveries, stock handling, and inventory counts.
• Open and close the store, following security and operational procedures.
• Follow till procedures and ensure accuracy of transactions and store controls.
• Support and guide team members during shifts and ensure adherence to procedures.
• Assist in training new staff and developing talent within the current team.

Skills

Customer service

Communication

Team leadership

Reliability

Flexibility

Standards delivery

Job description

Homesavers in Ireland seeks a Retail Team Leader to oversee day-to-day store operations and support retail leaders. You will drive excellent customer service, ensure product availability, and manage stock and displays on the shop floor.

You will lead and train staff, assist with deliveries and inventories, open/close the store, and uphold security, till controls, and procedures to achieve consistent standards and results.