waiting staff /front of house

Gourmet Food Parlour; Fingal; On-site; EUR 14,000 - 21,000; Part time

Benefits offered by this job

Free coffee on shift

Discounted staff meals

Tip share with transparency

Training and development platform

Friendly small team environment

Growth opportunities with Gourmet Food

Job summary

Gourmet Food Parlour in Swords is seeking a Front of House team member for a part-time role of about 20-30 hours per week. You will deliver friendly service in a busy restaurant, explain menus, upsell where appropriate, and maintain high standards of cleanliness and order throughout the shift.

Ideal candidates have at least 1 year in hospitality, strong FOH skills, excellent communication, reliability, and a proactive approach to busy service. Barista skills are a plus, but not essential.

Qualifications

• Minimum 1 year hospitality experience in waitress-service settings.
• Strong Front of House and table-service skills with great service.
• Excellent customer service and communication abilities.
• Positive attitude and genuine interest in hospitality.
• Reliable attendance and good timekeeping are essential.
• Proactive, capable of thinking on your feet during busy shifts.
• Good knowledge of menu options and allergens.
• Understanding of HACCP and food safety procedures.
• Confidence explaining menu choices and upselling where appropriate.
• Experience with cash handling and card payments is beneficial.

Responsibilities

• Provide Front of House and table-service to guests.
• Deliver excellent customer service and communicate clearly.
• Take orders accurately and pass to the kitchen.
• Explain menu options and make recommendations.
• Upsell and enhance the customer experience.
• Maintain cleanliness and hygiene across restaurant areas.
• Assist with cash and card payments following procedures.
• Support the team during busy service and keep areas organized.

Skills

Front of House experience

Table-service experience

Customer service

Positive attitude

Reliability / timekeeping

Busy service adaptability

Menu knowledge & allergen awareness

HACCP & food safety understanding

Cash handling

Barista skills (advantage)

Drinks service experience

Job description

At Gourmet Food Parlour, we have an exciting opportunity for a hardworking, enthusiastic and experienced Front of House team member to join our team at our Swords Restaurant.

We're looking for someone who enjoys working in a busy restaurant environment, takes pride in delivering great service and is keen to develop their skills and grow with the brand.

This is a part-time role of approximately 20-30 hours per week, with good flexibility required, particularly for midweek shifts.

If you're friendly, reliable, proactive and enjoy working as part of a small team, we'd love to hear from you.

What we're looking for

• A minimum of 1 year's hospitality experience, with experience as waiting staff in a waitress-service restaurant or cafe
• Strong Front of House and table-service experience
• Excellent customer service and communication skills
• A positive attitude and a genuine interest in hospitality
• Good timekeeping and attendance - reliability is important to us
• A proactive approach, with the ability to think on your feet and deal with challenges during a busy service
• Good food knowledge, including menu and allergen awareness
• An understanding of HACCP and food safety procedures, with a commitment to following them at all times
• Confidence explaining menu options and making recommendations based on customers' preferences
• Experience with upselling and identifying opportunities to enhance the customer experience
• Ability to take orders accurately and ensure they are communicated clearly to the kitchen
• Ability to respond to customer questions, requests and concerns in a polite and efficient manner
• Good attention to detail when setting tables, serving food and maintaining presentation standards
• Ability to keep the floor and waitress stations organised, clean, stocked and ready for service
• Maintaining high standards of cleanliness and hygiene throughout the restaurant, including tables, service areas and equipment
• Completing cleaning duties and ensuring the restaurant is properly cleaned, reset and ready for the next shift
• Confidence handling cash and card payments and following appropriate cash-handling procedures
• Good understanding of relevant health and safety, food hygiene and HACCP standards
• Barista skills are appreciated but not essential - experience preparing coffee and hot beverages is an advantage
• Experience with drinks service is an advantage, but full bar experience is not essential

What we offer

• Free coffee while on shift
• Discounted staff meals
• Tip share with full transparency
• Access to our dedicated training and development platform
• A friendly, fun and supportive small team environment
• Opportunities to develop your skills and grow with Gourmet Food Parlour

Gourmet Food Parlour is an Equal Employment Opportunity employer. We are committed to creating a workplace built on respect, inclusivity, and opportunity for all.