Front of house waiting staff

Gourmet Food Parlour; Leinster; On-site; EUR 24,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Training & growth

Employee discounts

EAP

LMS training

Collaborative environment

Job summary

Gourmet Food Parlour in Dunshaughlin is seeking Front of House Waiting Staff to create memorable dining experiences. You will greet guests, take orders, answer menu questions, and help ensure a smooth service.

This role requires excellent customer service, strong interpersonal skills, and the ability to work in a fast-paced environment. Flexibility for evenings, weekends and holidays is helpful. We offer training, employee discounts, EAP, LMS access, and a welcoming team culture.

Qualifications

• Previous experience in a similar role is essential.
• Strong interpersonal and communication skills.
• Excellent customer service and problem-solving abilities.
• Ability to work in a fast-paced environment.
• Knowledge of food and beverage service procedures.
• Attention to detail and a positive attitude.
• Flexibility to work evenings, weekends and holidays as needed.

Responsibilities

• Greet guests, take orders and answer questions about the menu.
• Ensure orders are accurately recorded and delivered to the kitchen promptly.
• Set up and clear tables, keeping dining areas clean and orderly.
• Have deep knowledge of the menu and daily specials to make recommendations.
• Prepare and serve beverages, including alcoholic and non-alcoholic drinks, per policy.

Skills

Customer service

Interpersonal skills

Communication

Problem solving

Attention to detail

Job description

At Gourmet Food Parlour, we are seeking enthusiastic and customer-oriented individuals to join our team as Front of House Waiting Staff in our stunning Dunshaughlin restaurant. As a member of our front-of-house team, you will play a crucial role in creating a memorable dining experience for our guests. Your primary responsibilities will include:

Responsibilities:

• Guest Service: Provide excellent customer service by greeting guests, taking orders, and answering questions about the menu.
• Order Accuracy: Ensure that all orders are accurately recorded and delivered to the kitchen promptly.
• Table Maintenance: Set up and clear tables efficiently, ensuring they are clean and properly set for the next guests.
• Menu Knowledge: Have a deep understanding of the menu, including daily specials, and be able to make recommendations to guests based on their preferences.
• Beverage Service: Prepare and serve beverages, including alcoholic and non-alcoholic drinks, in accordance with company policies and legal regulations.
• Cash Handling: Handle cash and credit card transactions accurately and securely, including processing payments and giving correct change.
• Teamwork: Collaborate with other front-of-house and kitchen staff to ensure a smooth and efficient service.
• Cleanliness: Maintain a clean and organized work area, including dining areas, service stations, and restrooms.
• Problem Solving: Address guest concerns and complaints promptly and professionally, seeking assistance from management when necessary.
• Compliance: Adhere to all health and safety regulations, food safety guidelines, and company policies.

Qualifications:

• Previous experience in a similar role is essential
• Strong interpersonal and communication skills.
• Excellent customer service and problem-solving abilities.
• Ability to work in a fast-paced environment.
• Knowledge of food and beverage service procedures.
• Attention to detail and a positive attitude.
• Flexibility to work evenings, weekends, and holidays as needed.

Benefits:

• Competitive compensation based on experience.
• Opportunities for training and professional growth.
• Employee discounts on selected menu items and complimentary coffee during shifts.
• Employee Assistance Program (EAP).
• Access to a dedicated Learning Management System (LMS) training platform.
• A welcoming and collaborative work environment.

Gourmet Food Parlour is an equal opportunity employer. We celebrate diversity and are dedicated to fostering an inclusive workplace for all team members. We appreciate all applicants' interest, but only those selected for an interview will be contacted.