Value Centre Team Leader: Customer & Stock Ops

bwgfoods; Carlow; On-site; EUR 40,000 - 50,000; Full time

Job summary

bwgfoods in Carlow is seeking a Team Leader for the Value Centre Carlow on a permanent full-time basis. The successful candidate will support the Cash & Carry Management Team to ensure operations are professional, compliant, and profitable.

Key responsibilities include supervising and training staff, handling customer queries, growing sales, and ensuring stock control and compliance with standards. The role requires flexibility, effective communication, and a focus on security and overhead

Qualifications

• Experience in a customer-facing role is essential.
• Experience in the licensed and/or grocery, catering trade is desirable.
• Ability to supervise and train staff and manage day-to-day operations.
• Basic HACCP understanding preferred.

Responsibilities

• Provide support in the absence of the Manager/Assistant Manager and carry out duties including key holding responsibilities.
• Communicate effectively with customers and staff to resolve queries.
• Supervise, mentor and train new and existing staff.
• Assist and grow customer sales.
• Ensure accurate, professional processing of customers’ orders.
• Ensure compliance with Wholesale Standards Programme.
• Assist with stock replenishment and stock control.
• Ensure branch is prepared for Quarter End activities.
• Maintain security of the Cash & Carry.
• Supervise employees in the Value Centre.
• Contribute to a customer-focused, friendly operation.
• Minimise expenditure and assist with overheads.
• Undertake any other activities as required.

Skills

Customer service

Team leadership

Stock control

Communication

Flexible hours

Tools

Forklift

Job description

bwgfoods in Carlow is seeking a Team Leader for the Value Centre Carlow on a permanent full-time basis. The successful candidate will support the Cash & Carry Management Team to ensure operations are professional, compliant, and profitable.

Key responsibilities include supervising and training staff, handling customer queries, growing sales, and ensuring stock control and compliance with standards. The role requires flexibility, effective communication, and a focus on security and overhead