Team Leader, Cash & Carry Operations

BWG Foods; Carlow; On-site; EUR 34,000 - 45,000; Full time

Job summary

BWG Foods in Carlow seeks a Team Leader for the Value Centre Carlow on a permanent, full-time basis. You will support management to maintain professional, compliant, and profitable operations while supervising staff and ensuring efficient order processing.

The role emphasizes leadership, customer service, stock control, and adherence to standards, with flexibility for varied start/finish times and a focus on ongoing training and development.

Qualifications

• Be a highly motivated self-starter.
• Strong interpersonal skills for customer and supplier interactions.
• Experience in a customer-facing role is preferred.
• Experience in licensed and/or grocery, catering trade is advantageous.
• Ability to contribute to day-to-day floor operations including staff, stock, deliveries and merchandising.
• Flexible with start/finish times to meet operational demands.
• Some understanding of HACCP is beneficial.
• Experience in Chill/Frozen sector is an advantage.
• Forklift experience is an advantage.

Responsibilities

• Provide support in the absence of the Cash & Carry Manager/Assistant Manager, including key holding responsibilities.
• Communicate effectively with customers & staff to resolve queries efficiently.
• Supervise, mentor and train new and existing staff.
• Assist and grow customer sales.
• Ensure accurate, professional and speedy processing of customers' orders.
• Ensure compliance with the Wholesale Standards Programme.
• Assist with replenishment and stock control to meet customer needs.
• Support branch readiness for Quarter End activities with Management.
• Maintain security of cash & carry and protect employees and stock.
• Supervise employees in the Value Centre as directed.
• Contribute to a customer-focused and friendly branch operation.
• Minimise expenditure and assist with overhead management.
• Undertake other duties as required.

Skills

Self-motivation

Interpersonal skills

Customer-facing experience

Grocery/foodservice knowledge

Floor operation management

Flexibility

HACCP awareness

Chill/Frozen sector knowledge

Forklift experience

Job description

BWG Foods in Carlow seeks a Team Leader for the Value Centre Carlow on a permanent, full-time basis. You will support management to maintain professional, compliant, and profitable operations while supervising staff and ensuring efficient order processing.

The role emphasizes leadership, customer service, stock control, and adherence to standards, with flexibility for varied start/finish times and a focus on ongoing training and development.