Travel Operations & Itinerary Planner – Cork (On-site)

Joe O Reilly Ireland DMC; Cork; On-site; EUR 26,000 - 32,000; Full time

Benefits offered by this job

Additional leave

Bike to work scheme

Company events

Company pension

Employee discount

On-site parking

Job summary

Joe O Reilly Ireland DMC in Cork is seeking an operations assistant / Itinerary Planner to join our team. This full-time, on-site role involves coordinating group travel, managing client and supplier communications, and preparing itineraries with attention to detail.

The ideal candidate will be fluent in English, have experience in tourism, strong organisational and multitasking skills, and a willingness to work some evenings or weekends when required. Immediate start date possible.

Qualifications

• Fluency in written and spoken English required.
• Industry experience in tourism is a bonus.
• Experience with MICE or leisure travel is advantageous.
• Excellent customer service and communication skills are essential.
• Strong organisational ability and attention to detail.

Responsibilities

• Complete administration duties as needed.
• Liaise with account managers.
• Correspond with Irish suppliers.
• Multitask and manage multiple files simultaneously.
• Prepare operational files and itineraries.
• Support client and staff familiarisation trips; may require evening/weekend work.
• Handle group reservations and cancellations.
• Contribute to other projects as assigned.

Skills

Fluent English

Customer service

Communication skills

Multitasking

Teamwork

Tools

MS Office

Tourplan

Job description

Joe O Reilly Ireland DMC in Cork is seeking an operations assistant / Itinerary Planner to join our team. This full-time, on-site role involves coordinating group travel, managing client and supplier communications, and preparing itineraries with attention to detail.

The ideal candidate will be fluent in English, have experience in tourism, strong organisational and multitasking skills, and a willingness to work some evenings or weekends when required. Immediate start date possible.