Traffic Control Room Operator - 4 on/4 off shift

Egis Group; Dublin; On-site; EUR 30,000 - 40,000; Full time

Job summary

Egis Group in Dublin is looking for a Control Room Operator at the Motorway Operations Control Centre. This role demands a proactive response to incidents on national motorways and the Dublin Tunnel, utilising cutting-edge technology and delivering clear instructions to road users. Candidates should possess a minimum of 2 years in customer service and exceptional communication skills. Shift work involves a 4 on, 4 off pattern. Comprehensive training and support are provided, ensuring readiness for various challenges.

Qualifications

• Minimum 2 years of relevant customer service experience
• Exceptional communication skills for clear instructions
• Strong organisational abilities to manage incident logs

Responsibilities

• React promptly to incidents and emergencies
• Utilise technology to analyse and regulate traffic
• Collaborate with emergency services for effective responses
• Maintain accurate incident logs and prepare reports

Skills

Customer service experience

Attention to detail

Communication skills

Organisational abilities

Job description

Egis Group in Dublin is looking for a Control Room Operator at the Motorway Operations Control Centre. This role demands a proactive response to incidents on national motorways and the Dublin Tunnel, utilising cutting-edge technology and delivering clear instructions to road users. Candidates should possess a minimum of 2 years in customer service and exceptional communication skills. Shift work involves a 4 on, 4 off pattern. Comprehensive training and support are provided, ensuring readiness for various challenges.