Trading Tech Support Analyst - Hybrid (Junior)

Amundi; Ireland; Hybrid; EUR 32,000 - 42,000; Full time

Job summary

Amundi in Dublin is seeking a Junior Application Support Analyst (Trading) on a 24-month VIE programme. The role supports ALTO, Amundi’s investment platform, for trade management and execution across Europe.

You will provide 1st level production support, handle access requests, and help onboard clients to ALTO modules while coordinating with business and tech teams. English fluency and strong communication are essential.

Qualifications

• Bachelor degree in engineering, computer science or finance.
• Knowledge of the Investment or Asset Management industry.
• Fluent in English with strong communication.
• Experience with XML and SQL.

Responsibilities

• Provide first-level application support for production issues from initial contact to resolution and documentation.
• Use incident management and prioritisation to support critical investment processes from Order management to Portfolio management.
• Process user requests for application access and authorisation.
• Onboard new clients onto the OMS, Trading, PMS and Risk modules of ALTO.
• Document and optimize the support activity.
• Provide end-user training where necessary.

Skills

First level support

Incident management

SQL

XML

Communication

Team collaboration

Education

Bachelor's degree

Tools

ALTO platform

OMS

Job description

Amundi in Dublin is seeking a Junior Application Support Analyst (Trading) on a 24-month VIE programme. The role supports ALTO, Amundi’s investment platform, for trade management and execution across Europe.

You will provide 1st level production support, handle access requests, and help onboard clients to ALTO modules while coordinating with business and tech teams. English fluency and strong communication are essential.