Trade Counter Sales

Elite Talent Hub; Munster; On-site; EUR 26,000 - 34,000; Full time

Benefits offered by this job

Comprehensive training provided

Structured learning opportunities

Dynamic team environment

Job summary

Elite Talent Hub LTD is seeking a Trade Counter Sales Representative for their Cork store. You will be the face of the business, helping customers with building materials and DIY needs, advising on products, processing sales, and supporting stock management.

You will work closely with warehouse and yard teams to fulfil orders, maintain a well-organized, clean store, and deliver exceptional service. Comprehensive training will be provided to develop product knowledge and IT system skills.

Qualifications

• Retail or customer service experience preferred.
• Knowledge of plumbing/heating/building materials beneficial.
• Strong interpersonal and communication skills.
• Proactive, solutions‑oriented approach.
• Basic IT skills and familiarity with digital systems.

Responsibilities

• Provide excellent customer service in-store and over the phone.
• Build and maintain strong customer relationships to understand and meet needs.
• Gain and share knowledge about products to advise customers effectively.
• Ensure the store is well-organized, clean, and fully stocked.
• Assist with inventory checks and stock management tasks.
• Work closely with warehouse and yard teams to fulfill orders efficiently.
• Adhere to company policies and health and safety guidelines.

Skills

Retail experience

Customer service

Interpersonal skills

Proactive problem solving

IT skills

Job description

Elite Talent Hub LTD is a specialist in permanent staffing solutions for clients globally.

My client, a trusted leader in the construction and DIY sector, is seeking a Trade Counter Sales Representative to join their dynamic team in Cork.

In this role, you'll be the face of the business, assisting customers with their building material and DIY needs. You'll provide expert advice, maintain a well-stocked and organized store, and work closely with the warehouse and yard teams to ensure seamless order fulfillment. Whether you're advising on products, processing sales, or supporting stock management, your focus will be on delivering exceptional service.

Key Responsibilities

• Provide excellent customer service in-store and over the phone, addressing inquiries and assisting with purchases.
• Build and maintain strong customer relationships to better understand and meet their needs.
• Gain and share knowledge about products and services to advise customers effectively.
• Ensure the store is well-organized, clean, and fully stocked with merchandise.
• Assist with inventory checks and stock management tasks.
• Work closely with warehouse and yard teams to process and fulfill customer orders efficiently.
• Adhere to company policies and health and safety guidelines

Key Skills

• Previous experience in retail or customer service is an advantage.
• Familiarity with plumbing, heating products, or building materials is beneficial.
• Strong interpersonal and communication skills to interact effectively with customers and team members.
• A proactive, solutions-oriented approach to tasks.
• Basic IT skills and familiarity with digital systems.

Benefits

• Comprehensive training provided, including forklift operation, manual handling, and IT systems.
• Opportunities to develop knowledge of products and services through structured learning.
• Be part of a dynamic and supportive team environment.

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