Telesales Representative

Excel Recruitment; South Dublin; On-site; EUR 33,000 - 36,000; Full time

Job summary

Excel Recruitment is seeking a Telesales Executive for our client in Dublin South. You will manage outbound calls to retail customers, build relationships and drive sales growth.

The role involves processing orders, achieving sales targets, and maintaining accurate records. You will work with internal teams to ensure excellent customer service and stay up-to-date with product ranges and promotions.

Qualifications

• Previous telesales experience is essential.
• Experience selling products to retailers is required.
• Excellent communication and relationship-building skills.
• Strong customer service and sales ability.
• Good organisational and administrative skills.
• Ability to work independently and as part of a team.
• Proficient in Microsoft Office and CRM systems.

Responsibilities

• Contact existing and prospective retail customers by phone.
• Process customer orders and follow up on sales enquiries.
• Build and maintain strong relationships with retail clients.
• Identify opportunities to increase sales and promote products.
• Achieve individual sales targets and KPIs.
• Maintain accurate customer records and sales information.
• Work closely with internal teams to ensure excellent customer service.
• Keep up to date with product ranges and promotions.

Skills

Telesales

Retail sales

Customer relationships

CRM

Microsoft Office

Tools

CRM

Microsoft Office

Job description

€33000 - €36000 Call Centre and Customer Service Dublin City Centre, Dublin South

Excel Recruitment is seeking a Telesales Executive for our client who specialises in the wholesale supply of products to the retail industry. This is an excellent opportunity for an experienced sales professional to join a growing business in South Dublin. The successful candidate will be responsible for managing outbound sales calls to retail customers, building strong relationships, and driving sales growth.

Responsibilities

• Contact existing and prospective retail customers by phone.
• Process customer orders and follow up on sales enquiries.
• Build and maintain strong relationships with retail clients.
• Identify opportunities to increase sales and promote products.
• Achieve individual sales targets and KPIs.
• Maintain accurate customer records and sales information.
• Work closely with internal teams to ensure excellent customer service.
• Keep up to date with product ranges and promotions.

Requirements

• Previous telesales experience is essential.
• Experience selling products to retailers is required.
• Excellent communication and relationship-building skills.
• Strong customer service and sales ability.
• Good organisational and administrative skills.
• Ability to work independently and as part of a team.
• Proficient in Microsoft Office and CRM systems.

This is a fantastic opportunity for an experienced Telesales Executive to join a well-established wholesale business in South Dublin. The role will suit a commercially minded individual who enjoys building relationships with retailers, managing customer accounts, and driving sales through proactive telephone contact. The successful candidate will have previous experience dealing directly with retail customers and a proven ability to achieve sales targets in a fast-paced environment.