Telesales Agent (German speaker)

Pens.com; Leinster; Hybrid; EUR 30,000 - 45,000; Full time

Benefits offered by this job

Orientation assistance

Accommodation sourcing assistance

Employee Assistance Program

Staff discounts

Flexible working options

Weekly payroll

Company pension

Job summary

Pens.com, located in Ireland, is seeking a motivated Sales Agent who speaks German to join their contact centre team. The role involves reaching out to existing customers to enhance sales without cold calling. Ideal candidates will have at least one year of sales experience and be fluent in both German and English. They will need excellent interpersonal skills and a passion for customer service. Flexible working options and various benefits are offered, including a company pension and weekly payroll.

Qualifications

• Minimum of 1 year of sales experience building relationships with key decision makers.
• Fluent in German and English, both spoken and written.
• Energetic, self-starter with strong attention to detail.

Responsibilities

• Call existing customers and generate increased sales.
• Manage a database of unassigned accounts and key performance targets.
• Ensure customer issues are dealt with efficiently.

Skills

Sales experience

Fluent in German

Fluent in English

Customer service orientation

Interpersonal skills

Job description

Sales Agent (German speaker)

We are seeking hardworking, motivated, and driven individuals to serve as a Contact Centre Sales Agent selling National Pen products to existing customers through outbound telephone calls. No cold calling required. You will provide exceptional service and establish long-term customer relationships.

Daily Job Responsibilities

• Call existing customers and generate increased sales.
• Manage a database of unassigned accounts with associated sales revenue and key performance targets.
• Ensure customer issues are dealt with efficiently, informing the customer of any new products.
• Verify the order and customer details online.
• Achieve weekly individual sales targets.

Requirements

• Minimum of 1 year of sales experience building relationships with key decision makers.
• Fluent in German and English, both spoken and written.
• Passionate about delivering customer service and managing customer expectations.
• Energetic, self‑starter who excels in interpersonal skills, with a focus on listening and questioning.
• Highly organized with strong attention to detail.
• Self‑motivated and goal oriented.

Benefits

• Orientation assistance such as opening a bank account and obtaining a social security number.
• Accommodation sourcing assistance.
• Employee Assistance Program.
• Staff discounts.
• Flexible working options.
• Weekly payroll.
• Company pension.

About Pens.com

Pen.com's personalized promotional products are created for and inspired by small businesses. With 56 years of experience and serving 22 countries worldwide, Pens.com offers more value, savings, and time to customers through expert guidance on a broad range of personalized promotional products including writing instruments, stationery, drinkware, bags, gifts, and trade show accessories. Pens.com operates via a network of more than 10 facilities across North America, Europe, Africa, and Asia. To learn more, visit: www.PENS.com. Pens.com is a National Pen and Cimpress brand (Nasdaq: CMPR).