TechOps Manager: Reliability, Security & Automation

Dyflex Solutions; Dublin; Hybrid; EUR 90,000 - 130,000; Full time

Benefits offered by this job

Company pension

Discretionary annual bonus

Tax Saver Commuter scheme

Bike to work scheme

Comprehensive health insurance

Income Protection Plan

Life Assurance

e-learning platforms

Referral Programme

Flexitime

24-day annual leave

Birthday Leave

Job summary

evoke is seeking a TechOps Lead to guide the TechOps team in Ireland, owning day-to-day operation of production systems, infrastructure and workplace technology, and collaborating with engineering to keep platforms available, resilient and secure.

You will recruit and develop the team, drive automation, implement security controls (PCI/ISO27001), manage vendors and budgets, and help plan disaster recovery and business continuity while maintaining high service levels.

Qualifications

• Significant experience in Technology Operations, Infrastructure, Systems Administration or similar
• Experience leading and developing technical teams
• Strong experience supporting highly available production systems
• Good knowledge of AWS, VMware and Microsoft high-availability environments
• Strong understanding of TCP/IP networking, routing, firewalls and network security
• Experience with monitoring, configuration and operational support tooling
• Knowledge of information security standards (PCI, ISO 27001) and controls
• Experience with Linux environments, web technologies and relational databases
• Strong scripting/automation skills (Bash or Python)
• Experience with disaster recovery, business continuity and vendor management
• Strong troubleshooting, problem-solving and communication skills
• Ability to prioritise across operational, technical and people responsibilities
• Relevant degree, professional certification or equivalent experience

Responsibilities

• Lead and develop the TechOps team with recruitment, performance management and capability development
• Own the day-to-day operation and support of production systems, infrastructure and workplace technology
• Ensure high availability, monitoring and timely resolution of issues
• Support and lead 24/7 operational support when required
• Maintain technology standards, governance and operational controls
• Lead information security activities and implement appropriate policies and controls
• Support disaster recovery and business continuity planning/testing
• Manage technology vendors, SLAs and budgets
• Collaborate with engineering to improve reliability, scalability, performance and efficiency
• Drive continuous improvement through automation, problem management and documentation

Skills

TechOps leadership

AWS

VMware

Networking TCP/IP

Monitoring tools

Information security

PCI/ISO27001

Linux

Scripting Bash/Python

Disaster recovery

Vendor mgmt

Troubleshooting

Communication

Education

Relevant degree or cert

Tools

AWS

VMware

Job description

evoke is seeking a TechOps Lead to guide the TechOps team in Ireland, owning day-to-day operation of production systems, infrastructure and workplace technology, and collaborating with engineering to keep platforms available, resilient and secure.

You will recruit and develop the team, drive automation, implement security controls (PCI/ISO27001), manage vendors and budgets, and help plan disaster recovery and business continuity while maintaining high service levels.