TechOps Manager

Dyflex Solutions; Dublin; Hybrid; EUR 90,000 - 130,000; Full time

Benefits offered by this job

Company pension

Discretionary annual bonus

Tax Saver Commuter scheme

Bike to work scheme

Comprehensive health insurance

Income Protection Plan

Life Assurance

e-learning platforms

Referral Programme

Flexitime

24-day annual leave

Birthday Leave

Job summary

evoke is seeking a TechOps Lead to guide the TechOps team in Ireland, owning day-to-day operation of production systems, infrastructure and workplace technology, and collaborating with engineering to keep platforms available, resilient and secure.

You will recruit and develop the team, drive automation, implement security controls (PCI/ISO27001), manage vendors and budgets, and help plan disaster recovery and business continuity while maintaining high service levels.

Qualifications

• Significant experience in Technology Operations, Infrastructure, Systems Administration or similar
• Experience leading and developing technical teams
• Strong experience supporting highly available production systems
• Good knowledge of AWS, VMware and Microsoft high-availability environments
• Strong understanding of TCP/IP networking, routing, firewalls and network security
• Experience with monitoring, configuration and operational support tooling
• Knowledge of information security standards (PCI, ISO 27001) and controls
• Experience with Linux environments, web technologies and relational databases
• Strong scripting/automation skills (Bash or Python)
• Experience with disaster recovery, business continuity and vendor management
• Strong troubleshooting, problem-solving and communication skills
• Ability to prioritise across operational, technical and people responsibilities
• Relevant degree, professional certification or equivalent experience

Responsibilities

• Lead and develop the TechOps team with recruitment, performance management and capability development
• Own the day-to-day operation and support of production systems, infrastructure and workplace technology
• Ensure high availability, monitoring and timely resolution of issues
• Support and lead 24/7 operational support when required
• Maintain technology standards, governance and operational controls
• Lead information security activities and implement appropriate policies and controls
• Support disaster recovery and business continuity planning/testing
• Manage technology vendors, SLAs and budgets
• Collaborate with engineering to improve reliability, scalability, performance and efficiency
• Drive continuous improvement through automation, problem management and documentation

Skills

TechOps leadership

AWS

VMware

Networking TCP/IP

Monitoring tools

Information security

PCI/ISO27001

Linux

Scripting Bash/Python

Disaster recovery

Vendor mgmt

Troubleshooting

Communication

Education

Relevant degree or cert

Tools

AWS

VMware

Job description

Ireland based only.

The TechOps Team

The TechOps team is responsible for the reliability, security and day-to-day operation of Spectate’s production systems and internal technology services. The team supports production infrastructure, development and test environments, workplace technology.

Working closely with engineering and other technology teams, TechOps helps ensure Spectate’s platforms remain available, resilient, secure and able to support both current and future business needs.

What you will be doing:

• Lead and develop the TechOps team, including recruitment, performance management and capability development.
• Own the day-to-day operation and support of production systems, infrastructure, workplace technology and telecommunications.
• Ensure high availability, effective monitoring and timely resolution of operational issues.
• Support and lead the 24/7 operational support capability where required.
• Maintain appropriate technology standards, governance and operational controls.
• Lead operational information security activities and ensure appropriate policies, controls and procedures are in place.
• Support disaster recovery and business continuity planning and testing.
• Manage technology vendors, service levels and relevant budgets.
• Work with engineering and other teams to improve reliability, scalability, performance and operational efficiency.
• Drive continuous improvement through automation, problem management, documentation and adoption of relevant industry best practices.

Who we are looking for:

• Significant experience in Technology Operations, Infrastructure, Systems Administration or a similar technical operations role.
• Experience leading and developing technical teams.
• Strong experience supporting highly available, business-critical production systems.
• Good knowledge of AWS, VMware and Microsoft high-availability environments.
• Strong understanding of TCP/IP networking, routing, firewalls and network security.
• Experience with monitoring, configuration and operational support tooling.
• Good understanding of information security standards and controls, including PCI and ISO 27001.
• Experience with Linux environments, web technologies and relational databases.
• Strong scripting or automation skills, such as Bash or Python.
• Experience with disaster recovery, business continuity and vendor management.
• Strong troubleshooting, problem-solving and communication skills.
• Ability to prioritise effectively across operational, technical and people responsibilities.
• A relevant degree, professional certification or equivalent practical experience.

What we offer:

• Competitive salary
• Company pension
• Discretionary annual bonus depending on your performance and the company's performance
• Tax Saver Commuter scheme
• Bike to work scheme
• Comprehensive health insurance
• Income Protection Plan

• Life Assurance
• e-learning platforms (plenty of resources for your development)
• Referral Programme
• Flexitime
• 24-day annual leave that increases with length of service
• Birthday Leave (1 extra day off to celebrate your day)

More about evoke

We’re a business that embraces change and progress. The power behind big name brands William Hill, 888 and Mr Green, evoke is the new name for 888 Holdings. Marking a new sense of purpose, direction and ambition for the business, there couldn’t be a more exciting time to join us as we accelerate our journey to bring even greater delight to our customers with world-class betting and gaming experiences. That’s the future. That’s evoke.

At evoke, you’ll benefit from flexibility and a culture built on trust. We’ll give you the space to be yourself and the tools you need to protect our customers while they play. We’ll invest in your future to help you develop your unique strengths and build a career that’s right for you.

At evoke, we prioritize diversity, equity, and inclusion for the benefit of our company, employees, and communities. We foster a welcoming and safe workplace that values all forms of diversity and provides opportunities for growth.