Technical Sales Specialist - Systems Integration

NEP Group; Dublin; Hybrid; EUR 55,000 - 75,000; Full time

Job summary

NEP Group in Dublin, Ireland, is seeking a Technical Sales Specialist for Systems Integration to drive sales across AV projects and managed services. You will identify opportunities, build relationships with clients, and close deals, combining technical insight with commercial acumen.

Experience in AV systems integration (5+ years) and a proven track record in lead generation, bid-writing and managing key accounts is required.

Qualifications

• At least 5 years experience in the AV Systems integration industry is desirable.
• Experience in successful bid-writing and responding to RFTs is a distinct advantage.

Responsibilities

• Maintain relationships with non-regular customers and key accounts non project requirements
• Generate and qualify leads
• Source and develop client referrals
• Respond to sales inquiries and concerns by phone, electronically or in person
• Prepare sales action plans and strategies
• Promote the company’s Managed Services offering to new and existing clients
• Develop and maintain a customer database
• Develop and maintain sales and promotional materials
• Plan and conduct direct marketing activities in conjunction with your colleagues
• Make sales calls to new prospects and existing clients
• Develop and make presentations of company products and services to current and potential clients
• Negotiate with clients to close sales and contracts
• Consult with the engineering team for the specification of installations and budgets
• Prepare and present sales and services contracts
• Conduct product training
• Maintain sales activity records and prepare sales reports
• Ensure customer service satisfaction and good client relationships
• Follow up on sales activity
• Perform quality checks on product and service delivery
• Monitor and report on sales activities and follow up for management
• Carry out market research and surveys
• Understand and apply the Quality, Environmental, Health & Safety Management System requirements
• Contribute towards achieving company objectives
• Ensure needs of internal staff and customers are understood and delivered
• Help develop and improve internal processes and management system by reporting corrective actions

Skills

Sales experience

Lead generation

Account management

Client relationships

Bid writing

RFT responses

Job description

Bring great content—and your career—to life at NEP.

You may be an industry pro ready for your next move, or just starting to think about your career. Either way, NEP offers exciting career opportunities.
If you're not familiar with our name, you've probably seen our work—on stage, on screen, or on the field. For more than four decades, we’ve supported our customers in delivering the world’s most-watched live sports, entertainment, corporate and news broadcasts and events.
Want to find out more? Read on for why we think NEP is a great place to work and apply today.

With operations in more than 20 countries, NEP offers employees opportunities to support live productions happening in every corner of the world, onsite at event venues or from one of our connected facilities.

We bring thousands of events and productions to life worldwide for our customers—and their thousands (sometimes even millions) of fans and audiences—every year. Each event is supported by skilled teams behind the scenes, including the employees of NEP.

Be Part Of a Diverse, Multicultural Team

We strive to bring people together with diverse experiences and perspectives. Whether part of our shared services, sales, customer service, operations, or engineering teams, NEPprovides opportunities to collaborate across cultures and backgrounds.

NEP's software and design teams build the tools, platforms, and systems that power live production at global scale. From front-end interfaces and back-end infrastructure to systems architecture and graphic design, this team keeps our technology ahead of the curve. If you solve complex problems through code or design, there's a place for you here.
Roles include: Front End Developer, Back End Developer, Solutions Architect, Graphic Designer, Systems Configuration

Technical Sales Specialist - Systems Integration

The Role - The Role is for a Technical Sales Specialist at our busy HQ in Dublin, Ireland. It will suit an experienced sales hungry candidate with the ability to seek out opportunities where others may not see them.

Experience:

At least 5 years experience in the AV Systems integration industry would be desirable. Proven track record of converting sales leads into opportunities and large projects. Ability to foster strong lasting relationships with clients. Experience in successful bid-writing and responding to RFT's a distinct advantage.

Main Responsibilities:

• Maintain relationships with non-regular customers and key accounts non project requirements
• Generate and qualify leads
• Source and develop client referrals
• Respond to sales inquiries and concerns by phone, electronically or in person
• Prepare sales action plans and strategies
• Promote the company’s Managed Services offering to new and existing clients
• Develop and maintain a customer database
• Develop and maintain sales and promotional materials
• Plan and conduct direct marketing activities in conjunction with your colleagues
• Make sales calls to new prospects and existing clients
• Develop and make presentations of company products and services to current and potential clients
• Negotiate with clients to close sales and contracts
• Consult with the engineering team for the specification of installations and budgets
• Prepare and present sales and services contracts
• Conduct product training
• Maintain sales activity records and prepare sales reports
• Ensure customer service satisfaction and good client relationships
• Follow up on sales activity
• Perform quality checks on product and service delivery
• Monitor and report on sales activities and follow up for management
• Carry out market research and surveys

Quality Management System Responsibilities

• Comply with Company’s Quality, Environmental, Health & Safety Management System requirements i.e. perform your work according to your process documents, procedures and maintaining document information/completing department forms/records as required.
• Understand and apply our quality policy statements in all aspects of your work.
• Contribute towards achieving company company objectives
• Ensure that the needs and requirements of company’s internal staff and customers are understood and delivered.
• Help develop and improve the company’s internal processes and management system by reporting corrective actions, updates and improvement ideas.

The above statements are intended to describe the essential responsibilities of persons assigned to this role. They are not intended as exhaustive list of all duties, responsibilities and requirements.