Account/Project Manager

Creative Technology UK; Dublin; On-site; EUR 90,000 - 130,000; Full time

Job summary

Creative Technology Ireland in Dublin is seeking a Senior Project/Account Manager to oversee multiple AV and broadcast integration projects, ensuring on-time, on-budget delivery and high-level client satisfaction.

You will lead a team of Project Managers, coordinate with engineers, subcontractors, and vendors, and drive continuous improvement across project delivery and client experiences.

Qualifications

• 8+ years of project management experience in AV, broadcast, or technology integration.
• Experience delivering multi-stakeholder projects across regions.
• Proven ability to manage budgets over €1M and ensure delivery excellence.
• Excellent client-facing skills and stakeholder management.
• Proficiency with project management tools (MS Project, Smartsheet) and hybrid methodologies.

Responsibilities

• Oversee multiple projects from concept to handover, on time and within budget.
• Provide senior guidance to Project Managers, engineers, and subcontractors.
• Directly manage high-value, complex projects with scheduling, budgeting, procurement, and reporting.
• Act as primary contact for key client accounts, ensuring alignment and satisfaction.
• Build and maintain relationships with corporate clients, consultants, and vendors.
• Represent CT in senior project meetings, design workshops, and briefings.
• Lead and mentor Project Managers, ensuring workload distribution and development.
• Support resourcing decisions and contribute to new proposals and tenders.

Skills

Project management

Client relationships

Budget oversight

Team leadership

Tools

MS Project

Smartsheet

Job description

Career Opportunities with NEP Group Inc.

A great place to work.

Current job opportunities are posted here as they become available.

Creative Technology Ireland have an exciting opportunity for a Project/Account Manager to join the team in Dublin! As a Senior Project/Account Manager within the Systems Integration (SI) division at Creative Technology (CT), you will oversee the successful delivery of multiple concurrent AV and broadcast integration projects, including complex, large-scale installations for premium corporate clients. Acting as both a strategic account lead and a senior delivery authority, you will manage a team of Project Managers, ensure delivery excellence, and maintain strong client relationships throughout the project lifecycle.

Main Responsibilities

• Oversee multiple projects simultaneously, from concept through to handover and support, ensuring all are delivered on time, within budget, and to CT’s technical and operational standards.
• Provide senior-level guidance to Project Managers, engineers, and subcontractors, ensuring project milestones are met across technical, commercial, and operational dimensions.
• Directly manage high-value and complex projects, taking full ownership of scheduling, budgeting, procurement, coordination, and client communication.
• Act as the primary point of contact for key client accounts, ensuring consistent communication, stakeholder alignment, and client satisfaction.
• Build and maintain trusted relationships with high-end corporate clients, consultants, contractors, and vendors.
• Represent CT in senior-level project meetings, design workshops, and executive briefings.
• Lead and mentor a team of Project Managers, ensuring effective workload distribution, performance tracking, and professional development.
• Support resourcing decisions and project team assignments in collaboration with senior management and technical leads.
• Drive a culture of accountability, transparency, and continuous improvement within the SI project team.
• Support and manage all contractual obligations, risk assessments, change orders, and commercial negotiations.
• Ensure accurate project cost tracking, forecasting, and reporting in collaboration with the finance and commercial teams.
• Identify opportunities for account growth and assist in the preparation of new proposals and tenders.
• Ensure all work is carried out in compliance with CT’s QA systems, health and safety protocols, and industry regulations.
• Drive continuous improvement in project delivery processes, documentation, and client experience.

Quality Management System Responsibilities

• 8+ years of project management experience within the AV, broadcast, or technology integration sectors, including experience on complex, multi-stakeholder projects.
• Proven ability to manage multiple projects and teams concurrently across various phases and geographic locations.
• Strong commercial acumen, with experience managing project budgets in excess of €1M.
• Excellent client-facing skills and a proven track record managing senior stakeholders in high-pressure environments.
• Proficiency in project management tools and methodologies (e.g., MS Project, Smartsheet, Agile/Waterfall hybrid environments).
• Sound understanding of technical AV/Broadcast systems and the construction/fit-out environment.
• Comply with Company’s Quality Management System requirements i.e. perform your work according to your process documents, procedures and maintaining document information/completing department forms/records as required.
• Ensure that the needs and requirements of company’s internal staff and customers are understood and delivered.
• Help develop and improve the company’s internal processes and management system by reporting corrective actions, updates and improvement ideas. The above statements are intended to describe the essential responsibilities of persons assigned to this role. They are not intended as exhaustive list of all duties, responsibilities and requirements.