AV Systems Engineer

FIRST; Dublin; On-site; EUR 60,000 - 80,000; Full time

Job summary

A global brand experience agency is seeking a Lead Engineer to oversee the health and stability of audio, video, and IT systems at a high-profile venue in Dublin. The ideal candidate will have 5-7 years of experience, strong leadership skills, and a Bachelor’s Degree. Responsibilities include managing technical teams, ensuring system stability, and liaising with stakeholders. This role offers an opportunity to work in a fast-paced environment and contribute to high-profile events.

Qualifications

• 5-7 years of experience in a similar role.
• Experience with live events and broadcast preferred.
• Must be able to lead a high-level engineering team.

Responsibilities

• Oversee commissioning of complex systems at a venue.
• Monitor project request tickets for timely resolution.
• Create preventative maintenance plans for event technology.

Skills

Leadership

Project Management

Technical Troubleshooting

Communication

Education

Bachelor’s Degree

Master’s Degree or equivalent experience

Tools

SDI Router Systems

Media Server Playout

Dante

IP Networking

Production Switchers

Job description

FIRST is a global brand experience agency that provides content, creative, digital technology, management and delivery, and data & insights services. We manage over 37,000 events & projects annually across 110 countries and serve 130+ brands, including Fortune 500 companies in finance, technology, healthcare, media, and professional services. FIRST is part of the Encore family of companies.

What You Would Get To Do

The Lead Engineer will be responsible for the overall health and stability of all audio, video, lighting, IT, and experiential systems at a world‑class venue. This role requires strong leadership, project management, effective communication, and advanced troubleshooting of complex technical systems.

• Oversee the commissioning of complex audio, video, lighting, IT, and experiential systems at a world‑class venue
• Ensure all systems and equipment are properly calibrated, configured, and installed for the first day of business
• Create and drive SOP’s to ensure maximum efficiency and utilization of audio, video and lighting systems
• Lead a team of highly skilled engineers to maintain and optimise systems for daily use by the event production team
• Monitor break‑fix and project request tickets, assign the appropriate engineering resource, and drive completion in a timely manner to ensure minimum downtime
• Serve as the SME for the facility on all production technology related issues
• Provide high‑level technical support to resolve complex technical issues involving audio, video, IT, media management, digital signage / experiential, signal encoding, broadcasting, etc.
• Create and action a preventative maintenance plan to ensure the health and stability of event technology equipment and systems for the entire facility
• Create and maintain technical documentation for all equipment and systems at the facility
• Partner with key stakeholders to create efficient operational workflows for custom CMS, media storage, audio, video, IT, media management, digital signage / experiential, signal encoding, broadcasting, etc.
• Provide high‑level engineering consultation on changes or updates needed to keep the facility operating at maximum capacity and ability
• Create a custom training program to expedite new hire orientation and readiness
• Partner with account leadership on team recruitment, vetting, and onboarding
• Serve as the liaison between manufacturers and service providers for all support matters

What We Are Looking For

• 5-7 years of experience in a similar role
• Bachelor’s Degree required, preferred Master’s or equivalent work experience desired
• Live events and broadcast experience preferred
• Advanced knowledge and experience with SDI router systems, media server playout and ingest, Dante, AES67, IP networking for media/real-time applications, Media asset management workflows, production switchers and screen management systems (Ross, Analogue Way, etc), digital intercoms, projection calibration, multi-projector blending, LED title maintenance and calibration
• Can read and amend schematic drawings as needed
• Experience working cross-functionally with all levels of stakeholders in a fast‑paced environment
• Experience working with multiple content management systems, LED video walls, and custom digital signage
• Organisational and time management skills
• Ability to execute tasks independently and efficiently
• Creative problem solver, resourceful, team player
• Adaptability to situations and ever‑changing demands
• Highly organised with the ability to handle multiple tasks to meet strict deadlines
• Excellent time management and multi‑tasking skills
• Ambitious and proactive with a calm and flexible approach to handling pressure

Administrative and General

• Must be able to lead a team of high‑level engineers
• Must have great communication and organisational skills
• Must be able to translate complex technical systems to non‑technical stakeholders
• Must be a self‑sufficient, proactive problem solver
• Must be able to analyse various data sets and create useful reporting and documentation for account leadership

FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.