Technical PM Lead – AI & Transformation

Mastercard

Dublin

Hybrid

EUR 90,000 - 130,000

Full time

4 days ago

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Job summary

Mastercard is seeking a Lead Product Manager – Technical within the Advisors & Transformation group in Dublin. You will partner with business, product, AI, data, and engineering to elaborate technical requirements that meet product needs and align with Mastercard technology standards.

The PM-T will advance AI-driven consulting capabilities and scalable workflows. You will collaborate with enterprise AI, data governance, security, compliance, and services teams to deliver production-ready

Qualifications

5+ years in a similar role.
Experience managing products, programs, or technology services.
Ability to align customer needs with product roadmaps.
Skilled at defining objectives, success metrics, and business outcomes.
Experience translating customer use cases into prioritized, testable backlogs.
Analyze ambiguous business challenges, collaborate with stakeholders to define requirements, and translate them into clear technical solutions and delivery plans.
End-to-end software delivery and customer onboarding experience.
Ability to coordinate across engineering teams, product, consultancy, vendors, and multiple locations.
Strong prioritization, organization, and execution skills.
Comfortable balancing competing demands while maintaining momentum and transparency.
Excellent written and verbal communication skills.
Explain complex technical concepts to business and governance stakeholders.
Strong facilitation skills for workshops, training, and problem-solving sessions.
Ability to mentor and guide junior team members.
High degree of initiative, ownership, and self-motivation.
Collaborative mindset with a focus on engineering excellence.

Responsibilities

Perform Analysis of existing workflows for various projects in the advisory & consultancy space.
Close partnership with key stakeholders, understanding the business asks and translating that into technical requirements for development teams
Clear communication of technical requirements to the development team and development concerns to business stakeholders.
Ensure correct requirements are defined to help integrate large language models, AI services, agent frameworks, workflow engines, knowledge bases, and orchestration platforms.
Identify key dependencies and knock-on impacts of new development work.
Collaborate with development staff on software designs.
Act as a technical consultant for Business Owners during implementation of new products/services.
Lead review sessions of technical requirements.
Help lead AI Adoption across the group with tools like Claude, CoPilot, CoWork