Support Services Assistant

Bon Secours Health System Ireland; Tralee; On-site; EUR 26,000 - 34,000; Full time

Job summary

Bon Secours Health System Ireland is seeking a Support Services Assistant on a full-time basis in Ireland. The role involves handling referrals, scheduling clinics, and coordinating care for outpatients and inpatients, with liaison across departments.

The ideal candidate will demonstrate strong interpersonal and organizational skills, and familiarity with computer tools such as Excel to maintain patient logs and schedules.

Qualifications

• Demonstrate strong interpersonal and influencing skills.
• Demonstrate keen awareness and appreciation of our service user.
• Demonstrate evidence of computer skills, e.g. Excel.
• Demonstrate effective organizational skills.

Responsibilities

• Process referrals to central database and log updates.
• Act as direct contact with patients and schedule clinics.
• Coordinate care for outpatients.
• Coordinate day/inpatient schedules and tests per consultant.
• Liaise with nursing, radiology and other departments.
• Perform other duties to support the service.

Skills

Interpersonal skills

Influencing skills

Service-user focus

Excel

Tools

Excel

Job description

Full time

Specified purpose, 35h/week

Applications are invited for the above post; Support Services Assistant.

Activities will include.

• Processing referrals to central database to log all referrals received, maintain database to reflect current status of each referral
• Acting as direct point of contact with patients, scheduling clinics/lists,
• Coordinating care for outpatients
• Coordinating schedule of care for day/inpatients, scheduling tests were instructed by relevant consultant,
• Liaising with other Departments e.g. nursing, radiology as required
• Other duties as may be required to support the service.

The ideal candidate will meet the following requirements at a minimum:

• Demonstrate strong interpersonal and influencing skills including the ability to build and maintain relationships.
• Demonstrate keen awareness and appreciation of our service user;
• Demonstrate evidence of computer skills, e.g. Excel;
• Demonstrate effective organizational skills.